Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 6616 reviews
(6,616 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Good store
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good costumer’s service and very nice and they all are nice
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Great service.....................................
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So awesome to get the 2 year warranty plan, my controllers analog stick gave out let them know what was wrong and replaced it! Just had to buy the warranty again but worth it!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth it for gaming controllers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never been a buyer of warranties. I did get it this time for my PS5 Dual Sense controller. My first started to drift after 7 months. I’m sure my new one well at some point within the 2 years if warranty coverage. Getting a new one for the $20 warranty price will be much better than another $70.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Easy Peasy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.easy to use and most importantly easy to understand the policies, love working with them
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed this for a controller and had zero trouble replacing it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Ps5 remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good service as well as fast and answered any questions i had
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Haven’t used yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t used yet but glad to have it in place just in case
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Replaced my controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly geek squad is the best. I get all my electronics from Best Buy and always get the warranty. Unmatched!!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Amazing service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything work perfect. You’re able to do so many things!!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geeks and freaks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its the bestest like Nicki Minaj said but i just really want that giftcard.lol
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is the Best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2 Year Accidental Is honestly so amazing. This allows me to go anytime to the store and get something fixed if needed and you can also extend it to make it longer if needed.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protected my gear
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Always protect the product never know what will happen
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the money at best buy for sure, no issues easy exchange.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A lot of security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It gives me a lot of security when using my device and not being afraid of breaking it down or anything because I know that I will be able to repair it in an economical way.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
geek squad protection on my headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this was perfect for my headphones i got this just in case anything happened
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GEEK SQUAD RULES!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad for the forever win! Never buy anything without it~ especially w kids!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the customer service at the Brandon location.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All buyers should seriously consider acquiring the extra insurance.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection is a MUST
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I work for a major ISP and when customers have questions about purchasing their own modems I ALWAYS recommend Best Buy because of the Geek Squad protection. I have never had a hassle replacing a damaged piece of electronic gear. This level of service and security is why I don't buy from Amazon and only buy from Best Buy.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
