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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6363 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 6,363 reviews
  • Rated 5 out of 5 stars

    Great service plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Had issues but Geek squad made it super easy to get my issues resolved, they helped me out almost immediately!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Waranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this again cause my dogs like to bite on things, this is great cause it will cover anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turtle beach

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great brand good sound quality to keep me locked in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought as a replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works great!!! Feels great in the hand !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amaya

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good controller and really good customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garantia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good option to have long-term guarantees

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth it! Wouldn’t add to every purchase but definitely worth it on items that get a lot of use or are larger cost. Going in and getting a replacement is super easy. Have used it several times on different products and has been east and hassle free each time. Everything is easy to keep track of in the app and they don’t require any paperwork.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this on my Xbox controllers as they break in a year every time. 20 bucks for a 60 dollar controller is great! Warranty ast two years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best idea ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this option for controllers consider they are very easily broken or just stop working. This eases the burden of having to spend tons of money again in short time

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Smart purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having a piece of mind knowing that I'm covered in case of me being clumsy or just an accident/

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replaced my controlled instantly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best electronics warranty plans and easiest to use with the immediate replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this service a couple times in the past and helps to avoid headaches when something happens to a product you spent good money on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must on expensive purchases.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an easy decision. If you make an expensive purchase, get the protection. I’ve done it for years and four years down the road when that expensive TV starts to flicker and give you problems, they just (most of the time) replace it. I had issues with Best Buy in the Past but never with the Geek Squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have this warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much worth it. They’re always quick and easy to replace what I need and the price is a little high but much more worth the trouble of not having the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for the Win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides a feeling of safety knowing if anything goes wrong I will be able to replace it or fix using this service. The store associates are helpful, understanding and very kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is really good when it comes to gaming and outside use as well, in all honesty it might be my new favorite headset of the decade

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good and was cheaper than new. It also arrived fast.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best decision ever

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox remote changed my life I had stayed in a room locked in my mental prison Once this green savior popped up. I became invincible. Foes feared me Gamers wanted to be me. I recommend it Yoshi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controllers insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is always help, they taken care of my Xbox controllers everytime there was a problem. Very friendly and super helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung wireless headphones failed to fully charge on the right side headset. I was covered under my tech protection plan. I received an immediate relpacement with any additional charge the same day thanks

    I would recommend this to a friend