Customer Ratings & Reviews

I was able to get me a new controller with this warranty. you dont have to worry about buy a whole new controller when you have warranty

The process was fast and very helpful with the exchanges!!

The Geek Squad Agents are a very great add-on you could ever get for fast and great repairs or returns and exchanges.

Good way to continuously get a controller for cheap once it breaks

This is amazing from Best Buy, especially for my PlayStation 5 controllers as they can start being defective after a few months from the stick drift!

Love this service i buy my electronics only from best buy just for the geek squad service protection plans

They almost always follow guidelines and are fair.

We have used the geek squad replacement quite a bit in my house and has saved use from a lot of money with 4 kids and a husband things happen so very useful when needed.

This plan help to protect my device. It is advisable to buy protection plan

Always fixes my stuff really appreciate how easy it is to return or have all my stuff fixed

Useful for any situation that an electronic breaks or something happens.

Had a warranty on a PS5 controller. Two years of coverage. Used it today the process was very simple. Just walked in to the store and exchanged the broken controller for a brand new one and walked out.

Great idea to protect your investments, for a reasonable price.

I got the two year warranty from geek squad on my ps5 and I’m happy to know I’m covered!

I buy the guarantee to be sure that they will respond to me with the quality and I will have the peace of mind that if something is damaged without problems they will give me a solution, I am highly recommended to acquire them, I have a very good reference that it is the best thing to do when acquiring products here

Good value, well worth it , though we haven't had to use it yet

Excellent plan that protects your devices. I highly recommend this for any device.

I personally feel the purchase of the 2-year protection would depend on the item you brought. If it is a phone or a TV then I would say buy a higher-year protection for high price items.

The agent was so great with helping me make the best decision and purchasing my devices

The best decision that I ever made was buying the protection plan.It saved me plenty of times from having to replace items.