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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6617 reviews

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 6,617 reviews
  • Rated 5 out of 5 stars

    they fixed my PlayStation right away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love their service only place I buy my electrics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always recommend protection plans for electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Xbox controller and a warranty two years ago at a store that closed. Recently I needed to use the warranty, had no issue finding receipt and received a new controller!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    .................

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] LOVE BEST BUY..............................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the peace of mind from a protection plan. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a Xmas gift! I’m excited to see my kids face!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I ever purchased! Controller broke, and I brought it back no questions asked and picked up a brand new replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty, just walk-in and exchange for a new in stock items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yoy cant go wrong. Sometimes you just need a little love. Replacement cost isn't worth the risk on most items especially if your need is amediate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really appropriate the help that i got with Geek Squad assistance in any of my items. I try to make sure that i always get coverage on all my items because i know i am in good hands!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance Best Buy ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you purchase any electronics, I highly recommend you buy the insurance. I’ve done it for years. They always take care of my products. You never know when you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having a piece of mind knowing that I'm covered in case of me being clumsy or just an accident/

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Always love when geek squad can help assist me with all devices and equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kind service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recieved a really kind and fast service at best buy in union new jersey. I recommend this store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They do help you a lot with the warranty. I’m glad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the two-year warranty, helps you a lot. You save a lot of money from the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Waranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this again cause my dogs like to bite on things, this is great cause it will cover anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for certain items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth it! I never thought I would sign up for this but was tired of switching out to new game controllers every 6 mths or less than a year. so I ended up using this warranty at about 6 mths when the game controller broke down again. And got new one as a replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GLAD I got this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say right now is that I am GLAD I got this plan--actually, I have a few of them on other products. You wouldn't believe what they'd do for you. Find out for yourself when you get a plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth spending the money for the coverage. I have had numerous headsets that start to break after a few short months. Buy the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They replace my stuff when it’s unfixable all the time so we get the plan

    I would recommend this to a friend