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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6617 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 6,617 reviews
  • Rated 5 out of 5 stars

    Worth it for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure what I even bought this 2 year protection plan for... I continue buying the replacement plans for things because Best Buy honors them and the return/replacement is no hassle at all. Once I remember which item I bought it for....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty program at Best Buy is Excellent. It is very reasonably priced using my Tech membership. We recently had to use a warranty and there was not problem at al get an item replaced. The Best Buy employee was very helpful and made the replacement process very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is worth every dollar spent trust me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DualShock warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the 2 year warranty, Sony needs to fix the stock drift and they make it difficult even inside your warranty to fix it, Best Buy makes it easy so that’s nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 lasted me atleast 1 year so far not alot of controllers can especially with the gaming i be doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must get when buying a dual sense (ps5 controller).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as always geek squad accidental protection is a great buy for all purchases you can count on them too fix your product or replace I would never be without geek squad protection for any of my purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service for anything that we needed as far as technical help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful and friendly, really helped me a lot!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it. Got it as a birthday gift. Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never have been disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used b4 never disappointed when I’ve had to use it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for lovers of top notch technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to know I can be stress free using my product just incase anything happens in my rowdy household lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    anytime anything goes wrong this protection saves me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inssurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just an inssurance!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad plan

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Was able to come and exchanged my playstation 5 control for new and only pay difference for the new one of the plan very good protection on product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not sure what husband purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great. Like color i get it when i want works everytime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad figured out my headset problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s was great they do a good thing when it comes to electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I had an issue with my controller they replaced it with no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this service! I normally opt out of warranty’s but I used them once and haven’t stoped using them sense . Quick easy and true to there word . Well worth the money spent . And it’s all kept track for you in your account . Win win .

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    technology protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] geek squad protection is the best! usually when there is an issue they always replace the item! sometimes they try to fix, either way its great to have

    I would recommend this to a friend