Customer Ratings & Reviews

Love the controller I have been buying from here for years now.

This service is crucial to have as the Geek Squad has been an integral part of me moving and setting up the tech in my new house. When you want it done right with people who not only provide quality but they are thorough and answered all my questions.

The customer service team is very helpful and friendly

Always always always add Geek Squad to your purchases. The peace of mind alone is worth it, and when you need it, the team is always responsive and helpful.

Great service, it keeps peace of mind when you have service like this. I’m glad geek squad is there when I need them

I broke the screen of my switch a few years back and they replaced it no with no issues i love this service

Persistent in great customer service spectacular response

This is a great protection plan. I definitely recommend picking this protection plan up if you plan on spending anymore than $60. If anything happens, I can simply return my product to the store for any reason. Make sure your devices are covered in the worst case scenario!

Never had an issue with them. Resolve your problems quick.

Any time I get a pricey product or product I don’t expect to last long, I buy the 2 year accidental Geek Squad replacement. Sure it adds a little to the overall cost, but as someone who has used it many time to replace items over the years, it is completely worth it for me.

They sent a rep in a timely manner to fix my tv. They had it done in about an hour. Had to replace the whole screen due to a manufacturer default.

The geek squad employees were really nice and understanding. They ended up replacing my controller with a whole new one

I'm a person that breaks things all the time and this has been my saver for everything.

Better to have and not need it than need it and not have , having the peace of mind that if something breaks I get a replacement is priceless

I always buy guarantee on headset beacuse my kids use them every day

I use the 2 year coverage for my sons expensive Xbox controller. He gets the one that is well over $100, and he’s broke it twice playing Fortnight. Never had an issue using the warranty. I just swap it out and pay for a new warranty.

Nothing easier than just walking into Best Buy and walking out with a replacement!

I always get the service protection plan for my controllers. Once they get stick drift I return it and get a new one for $20. Can’t beat it.

I always purchase the warranty on any gaming equipment that I buy. If in 2 years something goes wrong I just head back up there and get a replacement plus another warranty.

Awesome product still going? Would buy again if needed another.