Customer Ratings & Reviews

Super helpful and always knows their knowledge about everything

Best warranty deal love that it covers stick drift

If having piece of mind is important to you, then this is a worthwhile investment. Particularly with young kids around, this is something I’d recommend any household getting. Having certified professionals at the ready is always a good idea.

I added this to my purchase of the XBOX Elite Controller. Absolutely necessary when you buy a Controller for $175. My only suggestion would be that if you have to use the warranty for a replacement, they should prorate the balance and apply it to the next plan you purchase.

I ordered this extra warranty for my aqua blue Xbox controller that I bought good-open box and for the price it was worth it so far hopefully if controller breaks exchanges are made easy

Recommended for protection for damage to the items that are purchased

Danilo Montalvo at geek squad in Boynton Beach Florida helped me with my iPad. What a knowledgeable and professional young man ! He addressed all my isssues and even informed me of other things I could easily do with my device. What a pleasure he was to work with !

This is going to be my 2nd time getting the Elite 2 controller and is one of my favoite ones! I am happy to get another 1, as my one before lasted 2 to 3 years!

Controller started drifting. I returned it to them. They gave me a new controller. No questions asked. Easy process. The best insurance out there for this type of service.

Geek Squad is the best. I strongly recommend everyone get it on purchases that need it. If anything goes wrong, just take it to the store and swap it out for a new one

Got this to replace another mouse of the same type that broke after 18 months. Shame on the manufacturer for poor design and durability, but Best Buy took care of it. They're awesome and I always get this coverage on accessories and large purchases alike.

Always easy going great people. Super helpful I really appreciate them. Always been very informative and make things quick and easy.

Great warranty. Would advise getting for controllers.

Very helpful and reliable service! They made me feel very comfortable explaining niavely about what was wrong with my computer.

This product has great coverage and would recommend gettingit for anything you can. Especially if it might break

Love best buys warranties! have always used them for controllers cause i do play a lot of video games and after a while the analog stick seem to start drifting.

Very great customer service i like it alot very cool

Worth it. Better deal than most I say. And I’ll say.

This product i purchase is the of the most promising products that i have chosen the sound is incredible ! Price was right on the value well buy again.

I love best buy warranty, they always take care of any issues with the things I buy. I would highly recommend buying it when getting electronics because you never know when they will, stop working.