Customer Ratings & Reviews

Recommended for protection for damage to the items that are purchased

All the employees are incredibly talented and excel in their respective roles.

Geek squad protection works. I’ve had multiple products fail on me. All I have to do is just run into the store, let them know what happened, and I’ve got a replacement. Just like that.

Very great customer service i like it alot very cool

Worth it. Better deal than most I say. And I’ll say.

[Employee of bestbuy] The protection plan are great to have. Its also easy to get stuff replaced ot fixed with it.

I always get Geek Squad for every product I purchase at Best Buy and this service is amazing! I wouldn’t go to any other store to buy my electronics!

Great warranty. Would advise getting for controllers.

This protection plan is as good or better than any other I've ever purchased for any product from any retailer. Typically reasonably priced, I recommend for most any valuable purchase.

The best support ever. I recommend purchasing the geek squad replacement as well because you never know what happens.

The 2 year protection warranty is an excellent product to pay for With your product because anything can happen and it will be fully refunded Or replaced at the expense of the company you bought it from Which is a win-win situation In my eyes.

Very very convenient product. I use on my PS5 controllers since they get stuck drift and I used it and don’t regret it at all.

The protection plan covers so much and is worth every penny. In my opinion, a lot more easier in some cases just to go through Best Buy protection plan as opposed to the manufactures warranty

I the geek squad coverage is definitely worth it never an issue with returns or exchanges

Always the best to protect even if you don't think it's worth the cost.. Just Do It!!

At the moment I'm grateful for not having to use it but glad that I have it in any case

[Employee of bestbuy] These controllers are made with excellent quality.

Best Buy has the best warranty when it comes to your devices or items not working. With their HASSLE FREE, NO QUESTIONS ASKED approach is awesome. They will replace the item, or provide a refund, so that you may purchase a new one.

The warranty lasted the life of my controller and they gave me a refund for the product that allowed me to buy another one.

Associate’s always friendly & efficient. I never make a purchase without Geek Squad protection because I know they’ll always give me the best service.