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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6369 reviews

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 6,369 reviews
  • Rated 5 out of 5 stars

    Warranty that you could trust

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service that’s needed for any device in my opinion. Saves you from headaches since you could get quick help from geek squad locations near you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks Best Buy for my Playstation 5and controller. I love them and will continue to purchase Sony products and from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can really be worth the value is anything goes wrong. We have had several products that we were so glad that we had bought this warranty for. And the ease of exchange/refund if needed can’t be beat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary for controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have add on for consoles, tvs, and controllers. Makes replacing them super easy and affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this service back years ago for a PlayStation 4 controller and it really came in handy and glad I’m getting it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great had a faulty problem with the item and had the coverage and boom they replace it no problem.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Perfect

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely loved everything about it. It works amazing and had no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD WAS VERY FAST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took care of me right away. I needed to return a damaged headset. Very happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection selection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never complete a purchase from BestBuy without also getting one of their trusty warranties. If anything goes wrong, they fix or replace the item with light speed. The warranties aren’t too high priced either. Great way to feel safe about your purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They always whit amazing customer service and quic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always whit the best customer services , having an appointment is super fast the service and quick solution

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not purchase something electronic without have a Geek Squad protection plan. Most electronics break and with Geek Squad protection, I know I can get a new one or the electronic device repaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can't go wrong with ADAH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gone through about 5 different controllers because the bumpers give out. The protection plan has save me 10x more than it costs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a must when i buy any playstation 5 accessories!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthwhile investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this service more than once and it saved me from having to spend more money to get a new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal and protection plan even if you think you wont need it its always a great idead to add it to importan things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad gave me a free replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing warrant always worth it I never worry when my stuff is messed up now I get a free replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They replace my item immediately

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The replace process from warranty is quick! This warranty is a must if something happen to your item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year warranty always saves you, and if you dont want the same product they will give you a bestbuy gift card for with the same value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 insurance is a MUST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I got this insurance the last time or two I bought a controller! MUST HAVE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A warrenty i usually put in my products i purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter what product i buy at best buy i always get the geek squad protection plan. If its available at any product, i will always get it for a peace of mind.

    I would recommend this to a friend