Customer Ratings & Reviews

The Geek Squad is par to NONE! They are always professional and very helpful.

Having this plan is needed when you’re dealing with an 8 yr old. All it takes is one accident and the items I purchased are toast…lol. Money well spent for peace of mind.

When buying expensive laptops, headsets, OLED screens, paying for the insurance cannot be beat the insurance. Never ever have I had a problem using Best Buy's insurance. They make it easy and painless.

This is a very good value, especially since Playstation was having an issue with drift on the original PS5 controllers. Mine went in for repair after only 4 months. This allows replacement at store immediately for any reason for 2 Years.

Great . Controller had stick drift just went in to the store paid 20 and got a new one

Satisfied with my purchase. Always happy to add this to my cart eith every major purchase

I dont normally purchase the additional warranty however with the product we purchased (switch remote) this will get a lot of use and I love the idea behind if anything goes wrong I can bring it in.

I knew my Elite series 2 Xbox controller would malfunction within 2 years given Microsoft's track record. I went to replace or repair the controller but it was discontinued already. Geek squad refunded the controller no hassle no problem

Love the insurance it never a hassle great customer service. I always like to purchase my insurance with Best Buy for all of my electronics.

No matter what I buy I like it to be covered. It’s simple to just make a claim and get a new item or a gift card in case of any damage and don’t even need a receipt

I highly recommend Geek Squad protection and accident insurance I have had to replace items several times very work the money

Every time I make a major purchase I purchase the extended warranty. It has saved me a ton of money!

Usually costs a bit more then I would like, but can be very useful if you have problems. I tend too buy this on delicate items or not new in box items. Was very helpful on fridge I got that had issues. They took care of me nicely

Super helpful, I just needed to see if I can fix my controller, I know, stupid. But they were super nice and I was able to fix it :)

Very nice to have peace of mind for my expensive items.

Always helpful when you don’t know what to do . Must have if you don’t know how to used some items

This controller is worth the buy also is pretty cool When it glows in the dark

Best service warranty around. No hassle repair or replacement. You won't find any better.

I have owned 3 sets of these over the years and biggest issue is the weak plastic around the earpiece area; breaks after a lot of use, set down too hard or drops less than a foot on carpet. Warranty is worth it. Sound is superior.!

Can't beat the insurance for a product. I always buy the insurance from bestbuy. The are no questions asked when I need to return/replace or fix a product