Customer Ratings & Reviews

Wonderful program it was so easy and fast to exchange my defective product, i highly recommend anyone to put Geek Squad on their purchases

I dont normally purchase the additional warranty however with the product we purchased (switch remote) this will get a lot of use and I love the idea behind if anything goes wrong I can bring it in.

well hopefully geek squad can fix my controller but from what i’ve heard from my family it’s a trustworthy insurance!!

The best thing a buyer can do is to insure their own purchase and this is why the beat buy guarantee is the best. you can get an immediate replacement of a product and so you can have your purchase always working

I love how if anything goes wrong with my product I can take it in and get ot replaced. Thats why I only buy my electronics from best buy.

Great purchase when my PS5 controllers broke due to the design flaws in the trim work. They were replaced with new ones no questions asked.

Always Get this with your electronics , zero hassle always when it comes to utilizing the service.

I'm so glad i buy the extended warranties. It's way better than freaking with the manufacturer. Best buy geek squad and customer service make it so simple to exchange it repair the products without hassle.

I get this warranty on all my controllers... if they do working and they usually do before the warranty expires just bring it back.. easy exchange

I really really like Geek Squad never had in issue when any of my items need repairing.

this service is amazing, i was hesitant with my first purchase but now i get it with almost all my equipment, it has saved me sooo many times alread

This plan that the consumer can purchase to protect their product is wonderful. We have used it several times and everytime there is never any questions asked they just replace them and we purchase the new ones and walk out the door happy.

the squad repaired my laptop with no problem didn't have to buy a new one and didn't lose any of my data.

Good oportunity to insurance your equipements. I have not used it so far, but its cost benefit seems excellent to me.

Love this feature can easily replace my controller with no issues and pay $50 to get the new warranty

Best Buy geek techs are knowledgeable and understand.

It’s is always worth buying the warranty. They always come in handy nothing last anymore.

Helped me out plenty of times when my controller gets stick drift . Love geek squad

Received quick and efficient. The Geeksquad warranty encouraged me to make my purchase.

I have small children and i recommend every one gets an extra protection plan. With small kids its hard to always he safe. Things just happen its hard to say with these kids now days. I just want to be extra careful and safe.