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Customer reviews

Rating 4.8 out of 5 stars with 6343 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 6,343 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protecting my items.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added GSP and protected my items for the future. It’s a no-brained for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Change the article for new went is no posible .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help to keep the tablet and fix in the time say come to the store and is ready to use .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind with the geek squad plan warranty. price is good for the years given

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s needed for ps5 controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my ps5 controller and Best Buy takes care of me so I do recommend because they take care of my controller when it stick drifts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 2-Year Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth it for the peace of mind! Easy claim process, fast service, and they replaced my item with no hassle. Just be sure to read what's covered. Great protection for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my Xbox Elite Core controller and it saved me when it got horrible stick drift. If you used to use the GameStop warranties (before they started replacing with refurbished controllers) try this one instead!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Spend a little extra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every purchase needs a warranty. You can’t go wrong with this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad they are amazing and great at they job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and always very attentive. Thanks for all the support .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth it. Accidents happen, and this plan gives you that cushion if something goes sideways. Geek Squad makes the replacement process smooth and fast. It’s especially great for pricey tech or gear that gets heavy use. You hope you won’t need it, but when you do—it’s a lifesaver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the design.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up the starfield limited edition controller. Love the design, glad i was able to get one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best extended warranty hands down. Peace of mind!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Protection Plan provides convenient coverage for repairs, replacements, and certain accidental damages, offering peace of mind beyond the manufacturer’s warranty. While it’s not cheap and some exclusions apply, it’s a solid choice for protecting pricey electronics you use often.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Yearly sub and pc repair.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like how if I pay for yearly it will automtically remove any geek squad protection for the products I had before that and mainly only keep geeksquad protection. Had to manually get this fixed. Also the pc builders don't do the entire job you request. They miss a few wires. I would only recommend for purely renewing items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has your Back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a MUST for your electronics. No Matter if you know how to format and work on computer programs or just a novice everyone may need their help to figure out what or why your electronics are acting up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan for an expensive controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally Worth It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidents happen, and this plan makes sure you’re covered. Super easy process, no stress if something breaks. For the price, it’s a great investment in protecting your tech!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped me upgrade my PC!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always ready help me when I need it the most. When it comes to upgrading my computer components or to help me questions regarding my pc or softwares. I always purchase the extra protection with all my orders. Highly recommend their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your expensive stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying something that is stupid expensive. Pay the extra for the protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having issues with my Dual Sense Edge PS5 controller. I was in the store for every bit of 10 minutes. It would’ve been even quicker if there weren’t people ahead of me. I was given a brand new replacement controller with minimum questions asked. They also allow you to add warranty on the replacement item.

    I would recommend this to a friend