Customer Ratings & Reviews

Any time that I have had an issue (and there hasn't been to many tbh) they have come through with flying colors. My items have been promptly fixed or replaced. Will always ad the warranty to my Best Buy purchases!

Saved my kid from having to pay full price for a replacement controller. Just buy another warranty and there you go.

My husband had issues with his computer and they look at it . We left the computer and pick it up the next . My husband was so happy that his computer finally work. He works at home.

Haven’t had a need, and I’m thankful for that. Glad to have them available if they are needed though.

Best geeks I’ve ever met no better geek will you ever find

this headset is amazing! good audio quality and great mic. zero distortion. the wireless adapter uses usb-c but the headset comes w a usb to usb-c dongle so you can connect it to your xbox. The headset also has Bluetooth so you can connect it to your phone and listen to music.

Definitely worth it on the controller like elite or any tbh

A absolute must for electronics over 40$ because no one likes spending more money for faulty electronics.

Cant go wothout it. Needed for all my purchases at BestBuy.

Happy to have this service available to me, thanks

Its a beautiful iteam, really helpful especially due to the fact that it comes with different utilities to makw tge job even easier. Its very straightforward and simple to use, honestly I recommend this to a couple of friends/family. This is 10/10

Recommended, as Sony has cheaped out on replacement controllers. I am on my second replacement, after the original worked well for many years. First replacement fell to controller drift after 1 year and is not usable.

I dont get the Geeks for all my products, but when i do, it's worked out very well!

Purchased the protection for all of my video game controllers. it is definitely worth it as the controllers always break down within 2 years. Do it, no-brainer.

Idk how many times the replacement saved me the headache of contacting the manufacturer support

For as long as I’ve been a Best Buy customer, Geek Squad has never failed me once. I believe Geeks Squad has the best protection plans and services out there in the market.

I really love having this protection. It only took one damaged computer with no policy to convince me of the value. When I have needed help from Geek Squad, they have done a great job. Fast, professional, efficient.

Worth every penny. Sadly have had to use many times in the past for other purchases, but is as simple a process as it gets!

The insurance plan is perfect for items over $100.

Purchased, a two-year protection plan on a PlayStation five remote, went to replace it, and the replacement process was very easy and quick.