Customer Ratings & Reviews

Danilo Montalvo at geek squad in Boynton Beach Florida helped me with my iPad. What a knowledgeable and professional young man ! He addressed all my isssues and even informed me of other things I could easily do with my device. What a pleasure he was to work with !

Amazing customer service.Great warranty can return for a full brand new one.

Like it very nice and easy to use love all and every bit of it

Its pretty hit or miss with the geek squad. They know a ton and can help but cost wise its a bit much. If you have the warranty for the item that always helps but i had a problem with my pc and they wanted to charge over $300 to look at it and keep it over night. I ended up looking it up on youtube and fixed the problem.

Received quick and efficient. The Geeksquad warranty encouraged me to make my purchase.

I added this to my purchase of the XBOX Elite Controller. Absolutely necessary when you buy a Controller for $175. My only suggestion would be that if you have to use the warranty for a replacement, they should prorate the balance and apply it to the next plan you purchase.

Best Buy geek techs are knowledgeable and understand.

Great for protecting my products when anything happens to them.

Great for protecting my products when anything happens to them.

It’s better than having no warranty it is pricy but I would rather have no warranty

It’s is always worth buying the warranty. They always come in handy nothing last anymore.

When you dont get it you need it. Always get it. What could it hurt. Other than your pockets in the long run, because you have 2 buy it again.

Always Get this with your electronics , zero hassle always when it comes to utilizing the service.

Can’t purchase anything without this. They fully replace the value of your item if they can’t get it repaired! 10/10

I would never think of purchasing expensive products without any type of protection. This added protection gives me peace of mind and security, simply in knowing that I have the added protection. Geek Squad has always come through when a product has failed me.

Works great, as made, unfortunately original just went bad and Sony replacement warranty is a pain in the but to use for replacement, so buy Best Buy warrantee.

Excellent service great product everything was awesome from them.

Best Buy has the best warranty when it comes to your devices or items not working. With their HASSLE FREE, NO QUESTIONS ASKED approach is awesome. They will replace the item, or provide a refund, so that you may purchase a new one.

I had a issue with my computer I bought and when I took it in to have Geek Squad look at it, they got it done fast and helped me get on my way.

This is essential if you’re buying controllers! Easy to replace if you end up breaking your controller and free unless you want to buy warranty for the new controllers you’re switching out, which I recommend