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Customer reviews

Rating 4.8 out of 5 stars with 6516 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 6,516 reviews
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service always helps me out when my computer needs upgrading even comes out to your house, now that's customer service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your stuff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should always protect your big purchases, especially if you're accident-prone like me or you live in a house with cats that like to knock things over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 year protection warranty is an excellent product to pay for With your product because anything can happen and it will be fully refunded Or replaced at the expense of the company you bought it from Which is a win-win situation In my eyes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent program. Worked well for me when the playstation controller kept going out. I got a brand new replacement with ease. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with a deal like this. 20 bucks covers 2 years of literally anything happening to your head set. (Except if stolen or lost). My son breaks things like his life depends on it and this plan helps me cover this headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad knows the answers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this service "just in case" but luckily the product was fine. I have asked the Geek Squad questions about my product in the store and they gave me lots of help and very good advise. Gload I had this service available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You guys are awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped my girlfriend and I set up our surround sound speakers and sound bar to our TV, thanks guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always does A+ work. Plus the warranty is always accepted without making you jump through hoops. You know your equipment is i jb great hands!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy has the best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this feature can easily replace my controller with no issues and pay $50 to get the new warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy is hands down the best when it comes to protection plans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If a protection plan is offered we buy it too. My daughter is rough on everything. Smh she can’t help it I guess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped replace my broken equipment or f

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in handy when my remote first broke and my tv, helps just in case something breaks and you need help with it being fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Servíce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always so helpful with all of my question and concerns always able to replace and or help me exchange items and repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy I added this to my headset because they were good for almost 3 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for a replacement. Controllers are very expensive and would highly recommend this offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the squad repaired my laptop with no problem didn't have to buy a new one and didn't lose any of my data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad and Joy-Con replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They looked at my Nintendo switch and IPad. Asides from waiting online for 1hr even though I had an appointment the staff was very nice and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love purchasing the geek squad protection. It makes it so easy to replace in case something happens. Also to get your products repaired. Excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the qeek squad insurance thats all i can say. Best insurance deal you can get for electronics. Quick easy and painless. Love geek squad for that!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Quality product

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These controllers are made with excellent quality.

    I would recommend this to a friend