Customer Ratings & Reviews

all tech should be protected, so i highly recommend this

They have covered a warranty for my console for the last year and a half and it's been great, helped with ease of mind and the ability for me to feel confident in the safety of my console.

Definitely worth it for as little as you have to pay for the service!

I love to get a Geek squad protection in all my things that I buy from Best Buy, they actually help you with everything you need.

Scuf valor pro controller is fast responsive now with 1000hz very responsive halls effect stick no drift at all PC

Was great service when I had my washer under warranty

the workers at my best buy made it fast and easy to add the warranty

This has been an excellent option to buy with some of my purchases. When I needed a replacement, it was super quick and easy.

Good plan definitely worth it if you end up breaking your head set! Perfect for items over $100

Handled everything appropriately and conveniently.

This warranty is great for my PS5 controller because it always breaks somehow whether it’s drift or the trigger messes up but I always need to replace it within two years, so I always make sure to buy it for the controller. It’s very easy to use. I just take the controller to Best Buy and they let me pick out a new one.

Love this controller ! Super reliable and customizable.

Great customer service and great warranty price for my controller

My son's controller broke and the geek squad got me an appointment the next day! Very fast service ☺️

2 year warranty is often overlooked but with the ease of checking all purchases for years on the best buy app it is extremely worth the price

Awesome insurance super awesome store I love best buy

Headset stopped working only a couple months of use. Good thing i purchased the geek squad replacement plan! Brought back to best buy and was able to get a new headset, super easy! Thank you!

Excellent attention fast service, check the item, and express replacement.

I purchased an Xbox controller on sale and purchased Geek Squad Protection. After a little over a year, with kids, it was shot. Buttons were sticking and it had moderate drift. I took it to the closest Best Buy, they had me get a new controller and swapped me out with no questions asked. It was surprisingly low stress and I will consider it in future purchases as well.

Very helpful in a timely manner and great customer service. They help with any issues i had and fixed them i do use them when i go in and take there advice.