Customer Ratings & Reviews

So glad I got the plan, hoped I would never need it but when I did geek squad helped me every step of the way

It’s connects fast to my Xbox sounds great has different modes that you can use if you connect your the headset to your phone and use the turtle beach app

No regrets. This is a very good controller, and accessible. No complaints!

Great service if anything happens to the product, fast and easy return process.

It is a must have to buy Geek Squad insurance for any item you buy. It has saved me from spending more than I should on certain items in case something has happened to the item. Easy exchanges, no hassle.

Great in case anything happens to them thats why i bought this protection. Any spills anything protection covers a new set of them

Best way to get a new controller for when it eventually dies out without paying full price for a new one each time

It is the best service to have for electronics and of course my PC and TV.

Andy was very patient and helpful with helping us choose the right laptop we need.

The best headset quality for the playstation, has many functions and i can adapt it to my liking. For me its been very durable and very reliable. Its been my go to headphones everyday. I would 100% recommend to anyone looking for a reasonable price and good headphones.

Very good service. Efficient and effective. Excellent.

It's reassuring to know the product I've purchased will be replaced or repaired if something goes wrong. It's a small cost for the piece of mind it gives me.

I seldom buy electronics that aren’t covered by this warranty. It’s easy, and convenient in case of an accident or regular wear and tear

Geek squad protection plan? Does it get any better!?

The agents were wonderful. Completely respectful of my home. I accually left them inside the house so i could finish working on my brothers truck. They come got me when they were done and explained everything to me to the tee. I think the house was clean then it was when they got there. Thanks guys,thanks best buy

Over all the two times I’ve needed to replace my broken equipment this really works unless your product becomes discontinued then they will issue a refund for your products price but over all it’s great to have better than paying full price for a new one

Very helpful. Able to change out contoller when too much wear and tear for new

I think it’s wonderful how it blocks out all of the background noise

Love that i can get my stuff completely replaced for a fair price.

This warranty is great if you buy electronics, specially controllers.