Customer Ratings & Reviews

Is always good to have protection in case is need it! So far we have an amaizing experience using this item. Is a very convenient for our household since we have a busy life.

I usually purchase Best Buy's GSP for high ticket items or those that I feel will have a higher probability of breaking down either during the manufacturer's warranty period or beyond but within the coverage period of Best Buy's GSP. It has never disappointed me - coverage is great and it usually involves either an exact (or equivalent replacement) or store credit (or gift card) for the purchase price of the defective item. I highly recommend this!!!

Good service overall there isn't much to say i had a great experience

This protection plan is a must have accidents happen and Best Buy makes it a very easy process to get you a replacement!

Best service you could ask for. The employee that helped me, went above and beyond. Definitely worth the service!!!

great great what you should expect, should be the standard

Always get my controllers from best buy and this color was very stunning. Get the geek squad protection always! They will replace your controller even if it's just for drift.

Necessary product does not hold up under heavy use for more then 6 months.

Great service broke my controller and they replaced it no questions asked.

I was a little apprehensive on getting a PP but the fact that my controller is cover for 2 years including any accidental damages from Geek Squad is a must have for any PS5 controller

Practically a no brainer for any electronic purchases.

I had to buy 2 HyperX headsets before I before I bought these Astros and I could say it these definitely last longer.

Came here for my phone to get fixed geek squad was amazing. Only took about a day to fix and the devices back in my hands.

This was the best gift ever I got this brand work very well and love it it’s one of the best

They always give the best service and make sure that they answer all your questions so they don't leave you with any doubts. They help you in a timely manner and always give 100% in solving any issues i may have or have had. I always recommend my friends to purchase geek squad for all electronics.

Protection for Nintendo JoyCons in 2022, stop functioning 3/2023. Returned under 2 year protection, received replacement pair, (saved $79.99). Purchased new plan for new set, paid what $24?? for protection, overall savings? $50 plus, yea I will keep up with this cycle until Nintendo resolves the drift issues, among other problems with the Joy Cons.

Need to have for kid and adult items things can always go wrong but with 2 year warrenty Best Buy is always helpful with a return or replacment

Happy to have this service available to me, thanks

The Geek Squad member was very helpful. Great services. Help me with my purchased history and was very professional and quick.

Best geeks I’ve ever met no better geek will you ever find