Customer Ratings & Reviews

Great product, recommend getting this protection plan

Very polite and respectful people love the item, any further tech related shopping will be done here love it

Geek Squad personnel were wonderful help with my item to find out what was the problem and helped me fix the problem

Haven’t had a need, and I’m thankful for that. Glad to have them available if they are needed though.

Idk how many times the replacement saved me the headache of contacting the manufacturer support

Geek Squad is always available for me to contact whenever there is something wrong with my device! Very consistent!

Buy it if you wanna break stuff and don’t want to use the manufacturer warranty

A absolute must for electronics over 40$ because no one likes spending more money for faulty electronics.

I purchase the replacement warranty on my Xbox elite controller as a necessity. The controller itself feels great and works really well. Unfortunately, they always seem to develop issues within the first year or less that makes them virtually unworkable. It’s sad, but I have replaced five of these already, and the extended warranty is an absolute necessity! Best Buy is great about replacing them, but it’s a problem that Microsoft should address!

Glad you guys are there when I need you. Way to go Geek Squad!

Haven't used it yet but i know it will be very useful when i do!

A very easy service to purchase for your devices!!

Saved my kid from having to pay full price for a replacement controller. Just buy another warranty and there you go.

great controller - love the color and grip - Xbox one wireless controller

Excellent service the squad fixed my mounted 70”plasma

Ive had to call them before to get help with my laptop and they were super friendly and helped me no problem! They seemed happy to help and did not seem annoyed like most people do that come to help with anything.

I was feeling my Xbox elite controller a little off so I took it to a geek squad member. Recommend me a new controller and now I’m back playing online. Stress free, no going back or forth. THANK YOU

You definitely want to get this for all your items purchased at Best Buy. The return policy is amazing but their geek squad is awesome and I’ve never had an issue. This comes very handy and they never give you a hard time and take care of your needs.

Good choice to add this it is definitely worth it!

I bought this warranty to cover my A 50 wireless head phone. I was so disgusted with the quality of Plastic headphones without replaceable parts. The last set I bought was a steel series that lasted a whole three weeks before becoming unusable. I returned them just under the wire and bought the A 50 to replace them. I hate extended warranties but I bought this as insurance. I’m 72 years old snd don’t abuse my headphones. They are used to play Xbox.