Customer Ratings & Reviews

Being able to get my controller replaced is amazing. PS5 controllers quickly get stick drift now days, this one doing so within a very short time frame. Was thankfully able to get another one with a smaller payment as opposed to having to pay full price.

Excellent option to get on top of the manufacture warenty

Haven’t had to use this yet but glad to have it just in case

This service is sweet if something breaks or doesn’t work within the time frame it gets replaced

I love geek squad no matter what the issue is consider it resolved when it comes to them

Big fan!!! The warranty is a must on all controllers! Piece of mind if the dreaded Stick Drift

Always reassuring to have this extended service. The Geeks Rule!!

What a GREAT Savings on Warranties and the Geek Squad too!! LOVE IT!!!

Worth every penny. Sadly have had to use many times in the past for other purchases, but is as simple a process as it gets!

Never buy 2 year service!. Always 5 or more, nothing breaks in 2 years.

Quick and easy service for my Return i Think Best Buy has the best coverage

The best warranty for a controller like this, I’ve replaced it a couple times already and it’s just the cost of a new, regular wireless box controller. If you play competitively this is the controller and warranty for you!

Easily exchanged defective controller. I will always purchase protection with this type of product

Always there when you need help. Excellent service and professional

The Geek Squad Protection is definitely a Must Have when it comes to anything Electronic and Best Buy has always treated me fairly when it comes to returning items, very fast, very easy, and if perhaps the item is no longer available they have a few different options you can do whether replace it for a different item or upgrade what you already have. The Geek Squad Protection is the only way to go when it comes to protecting your Best Buy Purchases.

Always get the warranty on products like controllers. I bought this on the PS5 controller and it will definitely save me because I play a lot and fully expect the "drift" issue to happen. Simple swap and good to go. Best Buy is very good about honoring these and rarely give you any grief. This is why I keep going to retail instead of getting electronics via online vendors, especially that rainforest one that sells the awful warranty from Square Trade.

Hopefully wont need the protection but its worth having it. My son like eats electronics

The best, just to be protected and covered because you never know what happens.

I like this I give to my friends she so happy she nice

Warranty was quick and easy to handle. Would recommend getting warranty only items.