Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 6367 reviews
(6,367 customer reviews)Rating by feature
- Value4.9
Rating 4.9 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.9
Rating 4.9 out of 5 stars
to a friend
Rated 5 out of 5 stars
Returned my Xbox controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Customer Service. They helped me return my broken Xbox controller and get new one since I purchased a two year accidental warranty.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the money at best buy for sure, no issues easy exchange.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome service! They took my return for a new controller, no questions asked. Highly recommend!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Tah
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents helped me out quickly and were very kind as well.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection plan on PlayStation five remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased, a two-year protection plan on a PlayStation five remote, went to replace it, and the replacement process was very easy and quick.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Got my coffee maker replaced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great experience If my coffee maker goes bad I can just get it replaced
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
IM PROTECTED BABY!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t believe I’m covered for 2 years!! I’m happy to know Best Buy got my back!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
warranty recommented
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recommended, as Sony has cheaped out on replacement controllers. I am on my second replacement, after the original worked well for many years. First replacement fell to controller drift after 1 year and is not usable.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Warranty is worth having
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nobody knows how long a new product will perform after trying out all the options. Being new doesn’t guarantee it performs correctly. The Geek Squad warranty saved me when I started having issues a year later. Having this warranty made me able to have my product replaced with no hassles by the Geek Squad. I recommend purchasing a warranty it pays for itself and more if your product fails.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best deal in tech!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its good to know that Geek Squad has your back when the unexpected accidents happen! The process is easy and you'll have your replacement in no time!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On point! No hassel exchange. Easy to work with. Excellent customer service. Highly recommend!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Xbox Exchanges
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The process was fast and very helpful with the exchanges!!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Ps5 remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good service as well as fast and answered any questions i had
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I recommend having this coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service, my son's PlayStation controller was damaged, I took it to be repaired and they sent me a new one to my house in 5 days.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Super cool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This headset is amazing only wish it had a aux port other than that it’s awesome
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Decent deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not too expensive for being able to replace something that may last iust over a year.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Rating
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a beautiful iteam, really helpful especially due to the fact that it comes with different utilities to makw tge job even easier. Its very straightforward and simple to use, honestly I recommend this to a couple of friends/family. This is 10/10
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
BBB Best Buy is better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always like to make my technological purchases at Best Buy, as I always find excellent products, without the fear of having something not original in my purchase, thanks BB
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All buyers should seriously consider acquiring the extra insurance.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Who knows thunder struck or electricity circuit malfunction causes ps5 to sleep forever?
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
