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Customer reviews

Rating 4.8 out of 5 stars with 6367 reviews

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  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 6,367 reviews
  • Rated 5 out of 5 stars

    Returned my Xbox controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Customer Service. They helped me return my broken Xbox controller and get new one since I purchased a two year accidental warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money at best buy for sure, no issues easy exchange.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service! They took my return for a new controller, no questions asked. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tah

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped me out quickly and were very kind as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan on PlayStation five remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased, a two-year protection plan on a PlayStation five remote, went to replace it, and the replacement process was very easy and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got my coffee maker replaced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great experience If my coffee maker goes bad I can just get it replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IM PROTECTED BABY!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t believe I’m covered for 2 years!! I’m happy to know Best Buy got my back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty recommented

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended, as Sony has cheaped out on replacement controllers. I am on my second replacement, after the original worked well for many years. First replacement fell to controller drift after 1 year and is not usable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty is worth having

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nobody knows how long a new product will perform after trying out all the options. Being new doesn’t guarantee it performs correctly. The Geek Squad warranty saved me when I started having issues a year later. Having this warranty made me able to have my product replaced with no hassles by the Geek Squad. I recommend purchasing a warranty it pays for itself and more if your product fails.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal in tech!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good to know that Geek Squad has your back when the unexpected accidents happen! The process is easy and you'll have your replacement in no time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On point! No hassel exchange. Easy to work with. Excellent customer service. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Exchanges

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process was fast and very helpful with the exchanges!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good service as well as fast and answered any questions i had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend having this coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, my son's PlayStation controller was damaged, I took it to be repaired and they sent me a new one to my house in 5 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is amazing only wish it had a aux port other than that it’s awesome

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Decent deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too expensive for being able to replace something that may last iust over a year.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Rating

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a beautiful iteam, really helpful especially due to the fact that it comes with different utilities to makw tge job even easier. Its very straightforward and simple to use, honestly I recommend this to a couple of friends/family. This is 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BBB Best Buy is better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like to make my technological purchases at Best Buy, as I always find excellent products, without the fear of having something not original in my purchase, thanks BB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All buyers should seriously consider acquiring the extra insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who knows thunder struck or electricity circuit malfunction causes ps5 to sleep forever?

    I would recommend this to a friend