Customer Ratings & Reviews

Great service. Like most protection plans you have to go through different loops to get your issue resolved. I never purchase any protection plans but decided to give geek squad a go and wow! Definitely worth it!! Highly recommend this service.

It is the best controller I ever had I do recommend

Love the geek squad alas ready to assist you in your needs

Excellent plan that protects your devices. I highly recommend this for any device.

I love geek squad it puts my mind at ease when having any issues with my tech

Definitely worth the money to buy the 2year no questions asked replacement!

Warranty is worth it.always protect your tech. You never know what can happen

Salvarez helped me out a bunch with finding the right controller and the right plan for paying. Super friendly and inviting. Got along well with his coworkers and wasnt afraid to as for help when something came up. Overall a great experience

The ability to replace this product worries free with a simple approach is why I love the Best Buy 2 year warranty program. I don’t buy it for every product, but I love it for electronics such as the Elite 2 Wireless controller

Very professional in everything is very fast I like

Added 2-Year replacement to my Xbox Elite Series 2 Controller. I've had the 2-Year replacement before and I just walked into the store and they instantly replaced the controller for me. Great to have just incase something happens to the controller.

Our tv’s picture went out and luckily we still had warranty. Setting up the appointment was quick and easy. The service technicians were friendly and arrived on time. Unfortunately, they weren’t able to fix our tv but offered a replacement for the same value. We were able to buy a new tv and just had to pay the difference on the upgrade. It was perfect!

Good price bought it for my son for Christmas. Can’t wait to give it to him.

This is worth the money if your devices are highly used. I’m glad we purchased.

Best purchase I have ever done for my kids electronics he has had his Nintendo’s switch for a very long time and thanks to have geek squad anytime he has damaged something he can easy get it fixed or replaced within a few days.

Best Buy is amazingly a wonderful play to shop. Love the service!

The geek squad protection is actually so clutch, the price is great plus it’s so simple to exchange the old item for a new one. My little brother has ran through so many controllers now I lost count. 10/10

Never tried geek squad but i did hear good things !

Love the geek squad always very helpful and professional

Best warranty in the market you’re really just paying 20 dollars for a new controller instead of spending for price if it breaks