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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6372 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 6,372 reviews
  • Rated 5 out of 5 stars

    The best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and quick service, my controller was defective, and I’m glad I put the insurance, for which geek squad helped me replace in a quick way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They do help you a lot with the warranty. I’m glad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the two-year warranty, helps you a lot. You save a lot of money from the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A life saver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t reccomend it more for controllers and headphones and anything alike! All my stress was relived once I get this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with this protection. Hopefully nothing goes wrong…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Great for Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-Year Accidental Geek Squad Replacement is a great addition to add for any electronics especially on game controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game Girl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this in case anything happens cause things happen even if we try to prevent so I love my items and had to get this and thing this was a great idea really important thing to do when making a purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used GSquad numerous times and haven’t been disappointed ..I’ve had accidents with my controllers before and got it replaced with no hassle. I would definitely recommend to get along with your devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided better be safe than sorry. I have purchased this plan many times before with important electronics. Gives me the piece of mind that if anything goes wrong, i can replace it with no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rest Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided better be safe than sorry. I have purchased this plan many times before with important electronics. Gives me the piece of mind that if anything goes wrong, i can replace it with no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Always love when geek squad can help assist me with all devices and equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended for protection for damage to the items that are purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replacement warrantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best value items I routinely purchase especially when buying items made in China!!! Every single China made technological item I have purchased the past 3 years has failed to last more than 12 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection plan. You can never be too careful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used the geek squad replacement quite a bit in my house and has saved use from a lot of money with 4 kids and a husband things happen so very useful when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Insurance if you ever need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually purchase these replacements for most of my items at Best Buy because of the added protection in case something goes wrong. Had to use it one time on my stereo headphones for a listening device and the process was easy. Best Buy came through with the replacement product with no issues. Great insurance to have just in case you might need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing easier than just walking into Best Buy and walking out with a replacement!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fixing squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a great thing to buy especially for electronics so that if anything ever breaks they’ll fix it right up and you can get another warranty right after that 2 years is up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend they have great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love extended warranty on PS5 got to replace the joystick every 2 years cuz it drift or buttons stick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty got me a new controller for free with warranty then got another warranty for 11 dollars.

    I would recommend this to a friend