Customer Ratings & Reviews

Great warranty got me a new controller for free with warranty then got another warranty for 11 dollars.

These plans have always come in handy. Very well worth it for controllers that will eventually experience drift. Better than buying a whole new controller at exactly or more than the same price. You should know what you are purchasing before purchasing this plan because the durability of certain items may be very well.

Great people love the warranty’s easy going best employees

The warranty offered through BestBuy is the best warranty I have ever found! The best part is if you need to use the warranty you get the option of purchasing it again on the replaced item, which is magnificent!

I recieved a really kind and fast service at best buy in union new jersey. I recommend this store

This thing blends evening perfectly! I’ve had it almost a year and works just as good now as it did when I first got it.

I'm a person that breaks things all the time and this has been my saver for everything.

Excellent service! Had issues but Geek squad made it super easy to get my issues resolved, they helped me out almost immediately!

Super Comfortable and great sound and microphone .

Bought this again cause my dogs like to bite on things, this is great cause it will cover anything

So worth it! Wouldn’t add to every purchase but definitely worth it on items that get a lot of use or are larger cost. Going in and getting a replacement is super easy. Have used it several times on different products and has been east and hassle free each time. Everything is easy to keep track of in the app and they don’t require any paperwork.

Great brand good sound quality to keep me locked in

Love this option for controllers consider they are very easily broken or just stop working. This eases the burden of having to spend tons of money again in short time

Controller works great!!! Feels great in the hand !

I get this on my Xbox controllers as they break in a year every time. 20 bucks for a 60 dollar controller is great! Warranty ast two years!

This is an easy decision. If you make an expensive purchase, get the protection. I’ve done it for years and four years down the road when that expensive TV starts to flicker and give you problems, they just (most of the time) replace it. I had issues with Best Buy in the Past but never with the Geek Squad protection.

Really good controller and really good customer service

It is a very good option to have long-term guarantees

I love having a piece of mind knowing that I'm covered in case of me being clumsy or just an accident/

Provides a feeling of safety knowing if anything goes wrong I will be able to replace it or fix using this service. The store associates are helpful, understanding and very kind.