Customer Ratings & Reviews

Its great to actually buy a warranty from Best Buy so if it quits working i can take it straight back to the store and they replace it or refund purchase instead of sending back to the company i'll always get the Best Buy warranty on any future big item purchases

By far best purchase I've made at Bestbuy. I've bought several Xbox Elite Controllers and they have all gone out. Visiting my local store for a replacement was quick and painless.

So worth getting the additional replacement warranty. Had to replace my Ninja blender twice due to leaking cups and done so with no questions asked

I purchsed the 2 year replacement plan for my xbox contoller. I love that if my controller breaks I can get a replacement at my local Best Buy store and get back to gaming.

The agent was exceptionally nice and professionally responded to every question I had.

I always get my purchases insured with geek squad and it’s worth it every single time!!

It's nice having a care free warranty. So many scams out there these days.

Yoy cant go wrong. Sometimes you just need a little love. Replacement cost isn't worth the risk on most items especially if your need is amediate

Fast and easy help from the Best Buy geek squad team. I didn’t take long to get a replacement for my headset, I when in and out and less than 10 minutes

Never had a problem with Geek Squad, any issues i have ever had they took care of it

Always worth spending the money for the coverage. I have had numerous headsets that start to break after a few short months. Buy the warranty.

If Geek Squad/Best Buy offers you a accidental replacement plan buy it! It means that item will be replaced in the store or you will be given a gift card if it is no longer working. You do not have to send your product off for repairs. Just describe the issue and grab another product.

I have used the Geek Squad many time for Turtle Beach headsets. Cheaper than buying another headset!!

10/10 would recommend. Its so incredibly easy to replace everything and with products feeling like they truly do have about a 2 yr lifespan, this is a slam dunk no brainer to add

Extremely glad I got this for very expensive headphones that quit working over a year after purchase. Quick and easy process.

GeekSquad 2 Year Warranty is a must have when buying electronics. I get this with every purchase from Best Buy and I've never had any issues returning or repairing items.

They are always there to help and they give amazing quotes

LOVE BEST BUY..............................................

Excellent warranty for my ps5 controller that would help me in case of any drift

Great asset to anything you buy from here. Just gives you added peace of mind on what your buying.