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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6486 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 6,486 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra protection where it is needed , when it may be needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Definitely worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You definitely never can go wrong with purchasing the geek squad extended warranty. In case of faulty equipment or any mishaps, you can simply return your item and Best Buy will make it right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent has been very helpful in the past. Always worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this good plan for protection. Also, helped my piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Thankful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to know my product is protected by geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection option in the industry.. You save so much money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lets go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a best buy customer i will always make sure to get geek squad they handle with care and if they will replace item if they cant fix it

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall love the product snd easy to use and great calue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast efficient service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, fast service. Best in the business! Solved my issues quickly! Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, would buy again! I go to this location alot and they only have quality products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful and friendly people, were able to answer all my questions and start me in the right direction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is better than Stick Drift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty allowed me to trade my launch Playstation 5 controller for a Nova Pink Playstation 5 controller, while paying the difference. Worth every penny for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this on All your products!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you not love Geek Squads product replacement plan. I mean, you NEED to get this on all your products that you buy from Best Buy. I don’t care if you’re buying a 1500$ 4k tv and the plan cost 300$ extra. BUY IT!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Part of the cost!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son's 3rd XBox "Elite" controller. The other two stopped working making the $60 protection plan not only necessary but also basically part of the "cost" of the controller. Hopefully, the 3rd time's the charm!?! When an item is still under warranty, you shouldn't have to buy a new protection plan when the item is replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s geek squad, useful when needed!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out insurance on your devices. It’s worth it even if you don’t use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geeksquad insurance be clutch always comes in hand when ur devices messes ip

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad. Very helpful in helping fix or replace my items! I always get the extended warranty on my hardware!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Warranty for my xbox one controller so i dont have to worry buying another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it geek squad services it is easy to use and reasonably priced

    I would recommend this to a friend