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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6488 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 6,488 reviews
  • Rated 5 out of 5 stars

    Buy it, it's better to be prepared.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it just in case, you never know. It's weird, if I buy insurance it never brakes or fails. If I don't, it does fail or something. I'm not taking that risk anymore.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best protection ever

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just your good ol geek squad replacement, it breaks, u get a new one. Not hing else i could ask for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is perfect warranty for my stuffs and fix the problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love best buy geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped us so fast and easily it was in and out we had a new controller and 2 more years protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service is absolutely amazing and very quick to resolve issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad warranty comes in handy its truky a must have when making any purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get a protection plan on all my products with Best Buy they always follow through

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad very good service. I bought a PlayStation 5 controller. if there are any problems I just take in BestBuy and geek squad works on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More expensive but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with in store replacement on items, instead of mailing it in with a claim like other retailers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joy-Cons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must-have for buying Nintendo Joy-Con controllers hands down. Eliminates the hassle of being short a controller while you wait for them to be repaired. Well worth the money spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value for Videogame Accessories!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my Nintendo Switch Pro Controller and I'm happy with the value because the warranty helped cover any of the potential damages that are often associated with the Pro Controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X box controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must if you own a controller for the kids and the big kids too ,like me lol, you never know when there might be an accident

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getring insurance for a replacement item is always a good thing, especially with kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome I love all my purchases at Best Buy. I would recommend to my family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Changed out headset quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is outstanding. Never no questions asked. They make it super easy to get replacement items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy exchange not problems what so ever will buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy exchange not problems what so ever will buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to take back some headphones and they were really easy to work with. Replaced the item the same day!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty was worth it Button started acting up and res placed controller with no problem

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Debbie. Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again.

  • Rated 5 out of 5 stars

    Love Best Buy product protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase since my product crapped out a week before this warranty program was going to end

    I would recommend this to a friend