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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6488 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 6,488 reviews
  • Rated 5 out of 5 stars

    Worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was plainly offered at the register. It guaranteed fixing and replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No questions asked when the fix your stuff no headaches of explaining how it happened

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the extended guarantee and when I needed to used it’s work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There when you need them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always available to Help and fix whatever they need too, and if they cant they will replace it! always a pleasure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are very helpful and make sure you leave satisfied with the outcome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision I made as it allows me piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend Getting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best warranty programs that anyone can get, they do everything in their power to make you life as easy as it can be to work with you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plan out there hands down. Terri words for you, get it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    please do get this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far i really like it thank you for this, it nice and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT WAY TO PROTECT YOUR STUFF!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Geek Squad Protection, had to bring one of the purchased products and they didn’t even ask me what’s wrong with it, just brought me the new item out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service was excellent. They kept in contact with me and did an outstanding job. They also thoroughly cleaned up their mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with what the protection has to offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get a protection plan for my controllers. They are so expensive and this just helps put a cushion on the usual wear and a tear a controller goes through and the occasional mishaps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant best the warranty it is very true to there word if they cant replace give u ur money back and refund the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixes everything quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m only buying electronics in Best Buy from now on best support/ products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service and amazing customer support when I needed my controller fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used yet but nice to know Best buy has my back is needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sometimes is a best buy for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used yet but nice to know Best buy has my back is needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty around for any home or audio needs..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A headset I bought started shorting out within a month and I'm so grateful I had the replacement. It was super easy to return and I got a gift card for the amount of the headset. I recommend.

    I would recommend this to a friend