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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6488 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 6,488 reviews
  • Rated 5 out of 5 stars

    We have purchased the two-year replacement plan fr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased the two-year replacement plan from geek squad on several occasions and we were glad we did every single time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service not that the controller needed it since Xbox makes good controllers now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whatever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked out just fine, never had to use it, but was there if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonder insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having this feature being able to replace my product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing works perfectly. Will recomend it to any one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I ever bought. You can literally switch to a new one without having issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many things seem to be made with subpar quality these days. This insurance is a life saver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeke squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the warranty of geek squad. To me is the best warranty for the value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent was beyond helpful and help me get my issues resolved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fix just about anything electronic. Overall a good investment if your buying something that requires maintenance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to use this option for back up. You never know when you will need the help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommended getting the geek squad protection from Best Buy. It’s worth it in my opinion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job…………………………………………………………………………………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helps a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has helped me a lot, thanks to the fact that accidents happen, you never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend getting warranty for your stuff it’s worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick fast and reliable, would recommend all day any day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the accidental plan because you never know what you can encounter and it is worth spending a little more to be safe than sorry

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Geek squad helped me with my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new computer and geek squad went above and beyond to make sure everything from my old computer was transferred to my new one.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    I always get there warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend No question asked They will swap it for a New product. I always get a warranty for all my stuff at best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAVENT HAD TO USE IT YET BUT IS FOR 14 YEAR OLDS GAME SYSTEM

    I would recommend this to a friend