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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6488 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 6,488 reviews
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Geek Squad coverage. A lot of times when you think things can't be fixed. They do the job. It is definitely worth it to have Geek Squad Coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Geek Squad Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the warranty for my sons gaming headset. Have not use it yet, but I know it will be handy when I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and easy solution to get another controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy just replace the controller no issues! Really fast as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the protection plan for my devices all the time just so i can fell safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, I'm a disabled gamer and it worked perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mostly use it for repairs and other similar issues, good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have the best service. I love geek squad. No questions asked. They fix the issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad repair or replace it free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Important to have warranty coverage if equipment’s not working properly or not work at all! Replacement free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always had the correct information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I have had a product problem Geek Squad has always been there with the correct information and help to fix the issue with a stress free interaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection works well easy to get the claims done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Bang for your Buck, if anything happens to your electronic devices its always insured.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    amazing

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Destroyed my xbox one controller and they replaced it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was very helpful and the instructions were very simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work and customer service! Highly recommend this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great and reliable warranty to her I recommend getting it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My fellow Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the Geek Squad service I actually need to take my Apple Watch to them to see if they can save it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Controller, Crazy Drift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my PS5, so I love this controller. However, the stick drift has made this my 4 replacement in almost 2 years. I have sense upgraded to the Edge controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is definitely worth it and every time I’ve had a problem with anything i purchased they’ve been able to help me without any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek SQUADDDD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy to have the geek squad on my side!! Makes me happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased because the controller always breaks so this always makes sense to purchase

    I would recommend this to a friend