Customer Ratings & Reviews

Geek squad helped me replace my controller quickly

Always have peace of mind knowing that if something were to happen to me items purchased. Best Buy partnered with GeekSquad will always take good care of me.

I will always have the Geek Squad Protection with Best Buy. This service is amazing.

Best protection plan I’ve purchased “in-store” Directly deal with the representative, no 3rd party insurance headaches like other retailers provide.

Always stellar. Must have for accidents/wear and tear.

Easy replacing items. Well worth it! Way easier on the pockets than buying another item.

The geek team is always amazing and beyond helpful to sure the issue is resolved

Worth it… seeing as how most controllers I’ve had tend to breakdown by about 2 years

Worth every penny. Had an issie with a controller. It was replaced no questions asked

Goes on sale quite frequently and gets the job done just aswell as more expensive options.

My experience with protection plans with Best Buy has been great. Fortunately I haven’t needed to use it on too many items. But it’s nice to have the piece of mind.

Best tech, its a no questions asked policy. Got foe my xbox controller. Hopefully i dont have to use, but i generally get a new controller once a year

Love the switch controllers dont love the fact that they dont last. You have to get the warenty with the controllers because they wont last more the 12 months.

Its was easy and quick to do what i had to do there, I would like a sight that can explain what gets covered on your product a phone cover plan compared to that of a controller for example but overall a nice experience

I always buy the geek squad service when available. I sure beats having to pay to replace an item right after the manufactures warranty goes out.

I haven't had to use it yet but the service as advertised sounds amazing!

Works very nice easy to use i really like it.on my xbox x.

Love my item. Quick and easy purchase. Everyone is nice and friendly

The afents have always been helpful for all of our needs.

Geek Squad is so dope. They talk everything and anything about your product and it’s protected and they’ll set up everything and break it down for you so there’s no surprises!