Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6492 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 6,492 reviews
  • Rated 5 out of 5 stars

    Great services

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their there when u need them communication is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always has your back!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great knowing i am always being covered! Know that they are always there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get It. worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it yet, but the simplicity of just having to walk in and getting your replacement is something that should not be taken for granted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was better than i expected! Works great and i am happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad protection is always worth the price. Always fixes any issue you have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and helpful, helped out with everything I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Swapped out Xbox headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After lots of use by my preteen son, his headset began to malfunction. A quick search online showed closest BB with stock. Easy swap out and I repurchased the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Skeptical at first but...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about the warrenty at first but it was recommended by one of my good friends. I havent had to use it yet but trust it will work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and excellent guaranty for my products

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection plan

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had to use but I’ve seen it be used before, it’s reliable and good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad gave me feedback

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly comfortable and great audio quality, would definitely buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me replace my controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service helped me solve ny problem. Would definitely go again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Verrry awesome it was ver easy to setup and useeee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and friendly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful in my exchange on a controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend getting this protection plan because it covers everything and you’re able to return the item so definitely get your protection plan people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend getting this protection plan because it covers everything and you’re able to return the item so definitely get your protection plan people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 headset warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2 yrs. warranty is the BEST! I love getting all my electronics from here. Because the warranty is in house. I don’t have to go anywhere else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly don't know if this program really helps with anything. I have never got the help I need on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always works well with me on exchanges or returns!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always works great! Customer service always has no issue with broken items! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues with returns or exchanges

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always works great! Customer service always has no issue with broken items! Thank you!

    I would recommend this to a friend