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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6492 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 6,492 reviews
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this to replace a PS4 controller that had bad controller drift. Very easy to swap out with customer service. Definitely worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset just wish it was a 100% Bluetooth but no issues overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was good and fun like so much used much and the tv work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unsure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used it. But i don’t doubt it’s good for what it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always get you right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I make large purchases or small purchases from Best Buy it’s worth paying the insurance specially when it comes to electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All products i buy protection good services n good customer service...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth paying the extra cash for warranty. Great not having to worry about paying full price if a product starts to have defects..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the GOAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service, support kind and extremely knowledgeable!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection = Peace of mind

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to get and peace of mind knowing I am covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always feel like I’m covered by them! Great service and great help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The kids love it !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product my kids love PlayStation so I will continue to buy products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for any electronics that you want to have a warranty on because if it breaks boom just bring to a Best Buy store and boom they take care of you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont ever not get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ima always say it you gotta have it you just have to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Tier Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had to use previous geek squad protection plans before and they don’t disappoint. Best of the best when it comes to device coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the extra protection on our products, and would recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always add the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much needed no hassle take care of broken devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money, my son broke his headset and they gave me the purchase price towards an upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your investing in anything that’s could be damaged and over a few hundred why wouldn’t you protect your purchase ? Geek squad for the win

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your investing in anything that’s could be damaged and over a few hundred why wouldn’t you protect your purchase ? Geek squad for the win

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your investing in anything that’s could be damaged and over a few hundred why wouldn’t you protect your purchase ? Geek squad for the win

    I would recommend this to a friend