Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6492 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 6,492 reviews
  • Rated 5 out of 5 stars

    Great Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing anything broken or fixing something minor, definitely worth getting! The 2 year protection is just too good of a purchase to not have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this protection for my note 20 ultra 5g. The protection covers the phone for pretty much everything except lost or stolen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good works effectively......................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controllers stop working after a month literally lol

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Ps5

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controllers usually only last two years anyway

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    2-Year Accidental Geek Squad Replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have not had to use the accidental protection, therefore I am unable to give an honest review without Geek Squad fulfillment abilities. Trying to stay neutral and give 3 stars instead of 1 or 5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ll done Best Buy to other stores have is amazing feature worth getting it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent recommended buy the 2 year warranty, special is my kids play alot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good service and agent is very nice and fix it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome look, sound quality is good simple to customize but needs better clarity on what the setting do. Overall great headset to upgrade to if you want better quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good backup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping this doesnt come in handy anytime soon but if it does ill be using this immediately lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection Plans Ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep you Purchase Safe, great attention easy to use...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best place to buy warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best place to buy any type of warranty!! Never has a problem when I need help with my devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad they helped me out and I will go back

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Gsp ftw

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gsp ftw! Its always great to have gsp on your unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my privacy screen protector

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had then put my screen protector on phone glad they could help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I would highly recomment this program for anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extebded Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the extended warranty on my son's video game console. It was worth it when it broke. They replaced it without any problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from the techs, great communication from everyone and had 0 issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not having to worry about it being broken is worth the money

    I would recommend this to a friend