Customer Ratings & Reviews

Picked up the starfield limited edition controller. Love the design, glad i was able to get one!

I LOVE the replacement policy! My grandson had a game controller that went out a year after purchase. Instead of sending it back to Microsoft, I took it to Best Buy and they replaced it! I won't buy electronics without this policy. It's well worth the money

Definitely appreciate the service of Geek Squad definitely a company I trust

This is a great thing to have on any device you can put it on. Love the ease and how fast they resolve any issue with a covered item. I am a gamer and have my contyrollers and headset covered, has helped save me so much money and even time as well. Amazing coverage.

Have bought several electronics and with its warranty backing the product up. Any issues arised in the past the geek squad always knowledgeable and ready to help. Highly recommend this remote

Thank u for the best service. Always appreciate you all

The warranty is worth every penny. I bought a pair of ear buds for my husband and just a month after, he dropped one and when he found it, it had been run over in the parking lot. The warranty replaced them with a brand new set.

Protection is helpful to have with expensive devices.

Excellent service, and great value for my purchase. I purchased an extended warranty. I could not recommend this purchase more. For the price and the peace of mind.

Geeked squad are the most reliable tech people I know I highly recommend them to everyone

Have not used it yet but i seen straight.i may see what the geek squad is doing

Pricey, but fast replacements make it worth........

Pricey, but fast replacements make it worth........

I've never had a problem with the geek squad protection they always taken care of any problems I've had to replacing said product.

Super helpfully when needed. I always purchase for my bigger purchases cause you never know when you will neednit

Unmatched. Just buy it and don't think about it. I only buy my electronics from best-buy simply for the warranty.

Pricey, but fast replacements make it worth.......

Useful. Great protection just like a condom. Really good

I recently opted for the replacement plan for my device, and I must say, it's been an incredibly seamless experience. The process of registering and activating the plan was straightforward, and the customer support team was exceptionally helpful and responsive. What impressed me the most was how efficiently they handled my claim when I needed a replacement. Within a short period, I received a brand-new device, ensuring minimal disruption to my daily activities. The coverage provided by this plan gives me peace of mind, knowing that I'm well-protected against unexpected damages or malfunctions. Overall, I highly recommend this replacement plan for anyone looking for reliable coverage and outstanding customer service.

I didn't realize that I had actually bought it, until I went to exchange an XBox controller I had purchased months prior, and it ended up being a lifesaver, as I was able to replace the controller no problem, and repurchase the protection on the new device, for a lesser cost.