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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6492 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 6,492 reviews
  • Rated 5 out of 5 stars

    Geek Squad is great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i absolutely love having this service when needed for any product i have purchased at BestBuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance for your product is the best thing you could hold

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to know you are covered when something breaks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gs service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must............................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In case sheet happens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg its soooooo worth it lol if you dont get this you are nuts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always love to have protection plan on any purchase i have 3 kids and you never know what's going to happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using it better than the regular PS5 controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in the biz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have literally never had an issue returning an item to Best Buy with this protection it’s literally a no brainer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Thing To Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for a gaming headset and I purchased it because I feel like it is a very good protection plan to have when you buy something for a child

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service. Returned my broken controller and only had to play for a new service. Better than having to buy a controller!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Geek squad service if my stuff ain’t working and i get a new one every time can never go wrong with out this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is always willing to assist. They do a great job. so glad I got them for my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is always willing to assist. They do a great job. so glad I got them for my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely a must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying a Geeksquad protection plan goes a long way. You are assured of replacement item without having to rebuy it if it goes bad. Must buy always.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Get it

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans are amazing worth it if u get a lot of technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for Best Buy customers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would most definitely recommend Best Buy’s replacement plan. Once your item messes up or breaks they will exchange it for a brand new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had an issue with the replacement policy when i needed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nintendo Switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always taking care of the items I buy since today’s prices are high

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to replace a defective unit with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Peace of Mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the peace of mind that the Geek Squad service policy gives me. I know if something fails, Best Buy and their Geek Squad are there for me!

    I would recommend this to a friend