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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6492 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 161 Showing 3,201-3,220 of 6,492 reviews
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend geek squad service. It's great and affordable. Must have for expensive tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it yet.....and hope I dont anytime soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Invest in protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good investment so in case your device gets jacked up you’re good to get a replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent option to put guaranty in you items, i recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection plans are a must on all of my electronics. Best Buy has an exceptional customer care on all of its products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad so helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is so helpful and made sure my computer got back to me before classes started

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had the need to use this, but I recommend because you never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say enough about the Geek Squad- helpful, pleasant and absolutely makes everything easygoing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful and accommodating and very polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have insurance on your stuff im always the one to drop something.Clutch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Full replacement or credit to new one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledge of full replacement puts my mind at ease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is always good to buy extra safety i always get the geek squad replacement not having it is not good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is 100% worth it. If you break the controller you can get a new one no questions asked

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans are helpful.... especially when items are given to teens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it but im happy its an option puts me at ease knowing tht there is help if any issues occur.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service when repairs are need on anything i purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of its kind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset are the best. Better than astro and turtle beaches. Connects like a controller sound and chat 100%

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Nice

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a must buy on all electronics.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must buy on all electronics. Sure most of the time you don't use it but when you do have to use it it great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love best buys warrantys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great warranty I saw that compared to others best buy replaces the original controller once it stops working I thought that was amazing

    I would recommend this to a friend