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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6492 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 162 Showing 3,221-3,240 of 6,492 reviews
  • Rated 5 out of 5 stars

    A Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is very good , I had a Controller that I needed to replace , I went to customer service and I got it replaced in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best store in the world!!!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best store in the world!!!!!!!!! Love them love bestbuy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and clean work from the geek squad definitely would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont remember which warranty this is for but i think it was for a controller i bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blender

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for making your own juices and frozen drinks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m and out in minutes excellent customer service.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good protection in case my controller breaks or anything happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad! I add it to everything I get! Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best insurance plan easy to fix product I return to the store and I get a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They fix what I break!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this just incase something happened to my brand new Xbox Series Controller and I will always rely on Geek Squad to have my back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it now lol

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don’t like to protect your investment than don’t do it but this is a great product and highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is just an insurance policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it yet (controller) and that is a good thing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was so profesional they left clean clean, and install everything, good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller protection plan is worth it. Must have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers your damaged product, basically no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very important

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a very important purchase due to the fact anything can happen and you want protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend getting geek squad just in case you break the item you purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has become must have for me on any expensive item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't hesitate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete replacement if i drop, break, 2x per year. Definitely worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    To Great Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great warranty jakjajajajannaannananaannananaan

    I would recommend this to a friend