Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6493 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 174 Showing 3,461-3,480 of 6,493 reviews
  • Rated 5 out of 5 stars

    A Must Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t leave the store without buying the protection plan. The staff is happy to help fix or replace any item.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wooohooo go Geek Squad! You guys rock keep being amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect yourself

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never forget to buy protection plan you never know when you going to need it

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great service

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides ease of mind for the item I bought. Great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greay staff and great service. Brought my lap top down for a web cam issue. They were able to send out quickly and get it repaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly Staff

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer Service is knowledgeable, & Client friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cuatumer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its awsome if you do not like the product and is out of warranty from the manufacturer you get your money back in a GC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t really had to use it yet. It is nice knowing that my stuff is insured in a way though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have! Protect your purchases! I use to be that dude that never bought coverage, bout after bad experiences, it is a must

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesomeness love this stuff it’s nice to be able to return a damaged product to get a new one in store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Walk in and got a replacement quickly, great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always get the warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying the 2 year accidental replacement is the best thing anyone can do. Best buy honors it in every way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty, didnt really need to use it but good to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is better

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like to buy warranty because never know when you need it thank goodness

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety First

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always. Uy protection for any item I buy from here. It is hassel free and dependable if something happens to my product! Great offer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it! Saved me when my controller stopped functioning properly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    unknown

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its been so long, that I forgot to use this services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yea this is definitely something to get it feels like its an essential for me

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Awesome

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1000% worth it for any product you can get it on. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t beat it! Affordable pricing, well worth if you’re prone to accidents or have pets/children always getting into your stuff

    I would recommend this to a friend