Customer Ratings & Reviews

Honestly this does help at times and other times it don’t. I had called before to have help with my tv and told them I rather have it replaced due to the color always going in and out. Tried everything they say and the tv stilll goes in and out of color and so they say hey we can’t do nothing unless tv goes fully out of color or doesn’t tune on. So meaning the extra spent funds for security was a waste. I still have tv now and I have to constantly turn it on and off 3 times for it to be perfect again.

An excellent service. I always renew the guarantee. I feel secure with all the electronic products that I buy in Best Buy. Thanks Best Buy.

I had some technical issues with my console. I called Geek Squad and I can comfortably say I’ve never had better service!

Geek Squad is a MUST for your electronics. No Matter if you know how to format and work on computer programs or just a novice everyone may need their help to figure out what or why your electronics are acting up.

Great keyboard works well I recommend this to anyone looking for a good keyboard

Always nice to have the ease of mind knowing they got you covered.

Helped a lot, been with them a good amount of times and they fixed it amazingly

Totally worth it for the peace of mind! Easy claim process, fast service, and they replaced my item with no hassle. Just be sure to read what's covered. Great protection for the price!

Works as intended to protect my product must buy now!

I would definitely recommend geek squad protection

I would trust Geek Squad with my life, they always come through

Works like intended protection for my product great.

Amazing service always I love Best Buy and there services.

Amazing service super friendly people enjoyed there help.

Accidents happen, and this plan makes sure you’re covered. Super easy process, no stress if something breaks. For the price, it’s a great investment in protecting your tech!

Replaced my PS5 controller because of drift. Easy exchange a must get

Got it for my ps5 controller and Best Buy takes care of me so I do recommend because they take care of my controller when it stick drifts

Very great customer service very respectful I recommend This year protection plan

Best protection out there. No questions asked other then the reason for returning the item. I highly recommend the protection. My kids have broken their controllers many times and its better to pay 30 over 75 every time.

These are really handy to have for things that only have a short warranty. I've returned monitors with dead pixels before and avoided having to but a new monitor as the warranty was up. I figured that i go through Xbox controllers so i should buy the replacement plan as they often die not long after the warranty ends. This time mine died within the normal return period and i was actually able to get a new replacement plan free of charge as well. If this plan saves me again it will be more than worth the money.