Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6493 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 181 Showing 3,601-3,620 of 6,493 reviews
  • Rated 4 out of 5 stars

    Nice to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great knowing i have a plan if things go wrong with an expensive system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service is always easy and stress free

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the most informed and always has the correct information to help with any issue that can appear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily went into my nearest Best Buy store and exchanged my broken item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool that they offer warranty on this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Confirmation Arrives Quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This extra insurance purchased arrived via email the day after purchase. Contained lots of great information about the coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the prefect thing for easily broken items. My headset quit charging and there was no questions asked. Just gave me a new set.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Astros sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, they work great. Only complaint is every once in awhile, the voice chat will not hook up after start up and you have to turn them off and back on for them to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would always recommend this to anyone who loves a product and is tired of spending full price for a product that breaks so easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is must have.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a must have because my headphones tend to break after 6 months so yea

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as intended!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far. Geek squad has always helped me out when I'm under warranty and never gave me a single issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t get any service through geek squad but as far as my warranty I’m guessing they’ll come fix when I have a prob

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always worth putting the geek squad insurance on your items. I always do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always worth protecting your items with this kind of protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    repairs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and quick return. I have used this service several times and it is worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Great sale price. Kids love it. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with the purchase of this product . No issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to add the geek squad services to my products

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protecting

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects devices just dont throw it against a wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price. Gives me peace of mind if item breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price. Gives me peace of mind if item breaks.

    I would recommend this to a friend