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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6494 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 215 Showing 4,281-4,300 of 6,494 reviews
  • Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Qhatwver gou get from best buy please fet rhe protection. They are great at replacement!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had an accident yet but it's good to know that for two years I got protection. Happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy offers a extremely good warranty, used multiple times without any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids destroy toys and controllers. Glad to have this warranty on the side so that i don’t have to worry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backbone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it it’s a must have if you are a gamer I recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the service have had to use it already only because of a messed up controler

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad protection plans. I never have and problems when I need to take anything back to them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saving on investments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you upgrade to total tech you’ll save a lot of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it because my boys are always having issues with their electronics and need to replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend extended warranty for items... Easy to repair or exchange for new item....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soilid add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection to have for unexpected problems, i would recommend this add on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty was money well spent. I had to return an Xbox controller and the process was so easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any help you need, get the geek squad to help you out. Great service.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments and positive feedback. If you have any questions or concerns about your plan(s), please feel free to reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is great and I always purchase their plans because they are always helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is dope

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best thing created ! I love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the geek squad has been very helpful to me when my gadgets start acting up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best plan all around.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best replacement plan all around. I haven't had any issues with replacements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always loved bb warranties they are so helpful and usually no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily I’ve never had to use support services but they are great if you ever do need them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent needed to use it yet but great that they offer it. My last 1 had the spring break.

    I would recommend this to a friend