Customer Ratings & Reviews

Always helpful with whatever problem you are dealing with

Best Buy has the best extended warranties available. Though as it varies in price per item, some items it seems to cost a little too much when adding the extended warranty. I bought it for my PS5 controller. I think it's great insurance for controllers as they are statisticlly bound to fail. They basically give you a second controller (Gift Card) for only $19.99. Of course you have to give back the initial, broken purchase. I get the extended warranty for all my electronic purchases. I always try to get the accidental coverage. Most times, I use the coverage more than it costs in the long run. I'm also a big believer in insurance.

Nice peace of mind to have when buying electronics.

I purchased an Xbox controller on sale and purchased Geek Squad Protection. After a little over a year, with kids, it was shot. Buttons were sticking and it had moderate drift. I took it to the closest Best Buy, they had me get a new controller and swapped me out with no questions asked. It was surprisingly low stress and I will consider it in future purchases as well.

Great purchase and great price and also a great merchandise

I love knowing that my devices are safe being with geek squad because if you have any sort of problems with the product they sail the seven seas cross the uncrossable mountains and tear through the heavens to make sure you get your devices fixed or in worst case scenario replace your device. Might have slitly exaggerated a bit but I can truly trust my devices in their hands.

The agents did a great job and would recommend this service to anyone

Love Geek Squad Protection! Always have and always will. This is really the main service that keeps me buying my higher end electronics at Best Buy!

The plan is always nice to have especially for when I need to replace my product. Quick and easy use and swap

Amazing service. Makes life way easier if your not tech savvy like myself

This warranty has come in handy so much. As a gamer it’s helped cover any issues that have popped up with headsets and such

I'm so thankful for having the Geek Squad Replacement plan. It's saved me so much money! Gaming controllers and headsets tend to wear out so, when you buy them the plans are essential! I have personally gone through 6 Xbox controllers out of which I only paid for 3. Plus the customer service is top-notch! Best Buy and Geek Squad is my go-to for electronics!

ofc i thank you for your service in geeek squad, yall do great work

Great controller for the switch. I’ve been through a few of them but each one always feels amazing!

I live the geek squad. Theyare very knowledgeable at what they si. The wait time is not long and you will get great service.

These guys did a great job with my cobra dash cam installing. Less than 1 hr I hope Best Buy appreciates them and the fast good work they do . . Ty

This is an amazing warranty, I have been using it for years now and it’s so worth it! High recommend it!

Haven’t had to use but bought for just boys scooter just incase!

Works great. Looks fabulous on my kitchen counter.

Happy to have it in case I need to have something replaced.