Customer Ratings & Reviews

Geek squad is the best they replaced my broken controller with no hassle whatsoever

The geek squad are world renowned and have provided great help all the time.

2 year warranty is often overlooked but with the ease of checking all purchases for years on the best buy app it is extremely worth the price

The absolute best thing to get if you have pets or kids

I purchase the replacement warranty on my Xbox elite controller as a necessity. The controller itself feels great and works really well. Unfortunately, they always seem to develop issues within the first year or less that makes them virtually unworkable. It’s sad, but I have replaced five of these already, and the extended warranty is an absolute necessity! Best Buy is great about replacing them, but it’s a problem that Microsoft should address!

I love to get a Geek squad protection in all my things that I buy from Best Buy, they actually help you with everything you need.

ALWAYS GET THE WARRANTY FOR ELECTRONICS. Even small electronics.

Good product works well and functions as it’s suppose too.

They always give the best service and make sure that they answer all your questions so they don't leave you with any doubts. They help you in a timely manner and always give 100% in solving any issues i may have or have had. I always recommend my friends to purchase geek squad for all electronics.

Overall best warranty ive ever had highly recommended

Very good headphones very clear sound and fast charging

It’s connects fast to my Xbox sounds great has different modes that you can use if you connect your the headset to your phone and use the turtle beach app

Service was quick and efficient. Everything went great.

[Employee of bestbuy] I was a little apprehensive on getting a PP but the fact that my controller is cover for 2 years including any accidental damages from Geek Squad is a must have for any PS5 controller

I bought this warranty to cover my A 50 wireless head phone. I was so disgusted with the quality of Plastic headphones without replaceable parts. The last set I bought was a steel series that lasted a whole three weeks before becoming unusable. I returned them just under the wire and bought the A 50 to replace them. I hate extended warranties but I bought this as insurance. I’m 72 years old snd don’t abuse my headphones. They are used to play Xbox.

This has been an excellent option to buy with some of my purchases. When I needed a replacement, it was super quick and easy.

always like to buy the 2 yr protection plans, just re-read what it covers due to the fact that not all damages are covered. if it doesn’t cover wear and tear just eat the cost of the product. but if it does they’ll work with what you have and help replace it.

Amazing! Great help overall, satisfied everytime I go

This is an amazing warranty, I have been using it for years now and it’s so worth it! High recommend it!

It's reassuring to know the product I've purchased will be replaced or repaired if something goes wrong. It's a small cost for the piece of mind it gives me.