Customer Ratings & Reviews

Had a controller fail due to stick drift and they replaced it no problem. I bought the insurance again because future stick drift is inevitable.

I love Geek Squad! I have used them for years, and adding a protection to a play station controller is worth the money!

They were very helpful and friendly, really helped me a lot!!

My wife loves it. Got it as a birthday gift. Great purchase.

Does the job as the controller I buy this for seems to stop working after a year or more

You can't go wrong when purchasing the replacement plan from geek squad it saves me a ton of money I have a gamer household to maintain LOL

I decided better be safe than sorry. I have purchased this plan many times before with important electronics. Gives me the piece of mind that if anything goes wrong, i can replace it with no questions asked.

I decided better be safe than sorry. I have purchased this plan many times before with important electronics. Gives me the piece of mind that if anything goes wrong, i can replace it with no questions asked.

It is great. Like color i get it when i want works everytime

I’ve used GSquad numerous times and haven’t been disappointed ..I’ve had accidents with my controllers before and got it replaced with no hassle. I would definitely recommend to get along with your devices.

Always protect the product never know what will happen

This is an easy decision. If you make an expensive purchase, get the protection. I’ve done it for years and four years down the road when that expensive TV starts to flicker and give you problems, they just (most of the time) replace it. I had issues with Best Buy in the Past but never with the Geek Squad protection.

Warranty has been great so far. Everytime I have to go get help with an appliance, they have been a really great help.

Persistent in great customer service spectacular response

Never had an issue with them. Resolve your problems quick.

Awesome performance no issues at all. I can hear steps better with these than I could with a headset! Game changing. Super convenient charging!

Its alway good to have a protection plan wouldn't make a purchase with out it

it’s was great they do a good thing when it comes to electronics

Love the controller I have been buying from here for years now.

The warranty offered through BestBuy is the best warranty I have ever found! The best part is if you need to use the warranty you get the option of purchasing it again on the replaced item, which is magnificent!