Customer Ratings & Reviews

Awesome product still going? Would buy again if needed another.

I love this plan have been using it for years on many devices.

When I had an issue with my controller they replaced it with no problem

I can’t reccomend it more for controllers and headphones and anything alike! All my stress was relived once I get this

These controllers take a beating around here! When I was offered the extended warranty, I jumped at the chance! It isn't that I think the controller would fail, but I WAS CERTAIN that the controller will fail! The geek squad promise is a real value to the gamers and their friends!!

The 2-Year Accidental Geek Squad Replacement is a great addition to add for any electronics especially on game controllers.

I always buy guarantee on headset beacuse my kids use them every day

Great help when in need can always count on them for anything

Really good service, they going to be available for you to check your devices and you can get a replacement.

This Xbox remote changed my life I had stayed in a room locked in my mental prison Once this green savior popped up. I became invincible. Foes feared me Gamers wanted to be me. I recommend it Yoshi

I sure hope I never have to use this, but it's good back up. Hopefully I'll never have to use it, but if I don't, I hope Best Buy doesn't screw me over and not replace my TV for me if it does go out.

Great warranty. Would advise getting for controllers.

Great controller. However, let's see what happens in 3 months if the left stick starts to drift.

Provides a feeling of safety knowing if anything goes wrong I will be able to replace it or fix using this service. The store associates are helpful, understanding and very kind.

Geek squad protection on a controller that covers accidental damage and drift. Well worth it.

Love this option for controllers consider they are very easily broken or just stop working. This eases the burden of having to spend tons of money again in short time

Protection plans always come through clutch in the end. I purchase it with everything i buy.

headset is very comfy and very convenient for multi-platform gamers

was welcomed great customer service and overall the best experience

Bought it for a switch controller. The ‘A’ button started sticking and they let us trade it for a more expensive controller, just had to pay the difference. But then also had to pay for a new service protection plan. Worth it though instead of just being out the $50 controller.