Customer Ratings & Reviews

By far best purchase I've made at Bestbuy. I've bought several Xbox Elite Controllers and they have all gone out. Visiting my local store for a replacement was quick and painless.

I havent had to use the warranty but I'm sure if I have to ill be happy with it because geek squad is actually in the best buys so you can take it to a Best Buy to get it fixed or replaced

Fantastic! It's precisely what I needed, and I didn't even know it until I received it. Thank you!

This protection plan saved me so many times. I’m so glad I that I purchased the protection plan. Bestbuy accepted the damage product with no problem.

Very Impressive! Inspiring exciting fun merchandise, well please.

I feel that this is a given, but Geek Squad is amazing! Such a big help in anything related to product, or any tech device. Geek Squad has your back.

Always the best to protect even if you don't think it's worth the cost.. Just Do It!!

very good for controllers can get new ones for 10$ basically

Normally don’t buy extended warranties. But PS5 controllers seem to have stick drift after only 6 months if use and PlayStation customer service is the absolute worst so not taking any second chances with this purchase. Although NOT cheap getting it for the peace of mind!!!

Love the geek squad just wish they traveled to our area which is 120 miles from 2 different stores in 2 different directions. Very disappointed!

Very great customer service i like it alot very cool

Great headset but i always buy the guarantee just in case

Worth it. Better deal than most I say. And I’ll say.

Great service, it keeps peace of mind when you have service like this. I’m glad geek squad is there when I need them

Good service Good service Good service Good service

Great controller far more responsive than the elite.

So worth getting the additional replacement warranty. Had to replace my Ninja blender twice due to leaking cups and done so with no questions asked

10/10 would recommend. Its so incredibly easy to replace everything and with products feeling like they truly do have about a 2 yr lifespan, this is a slam dunk no brainer to add

I always have a fresh controller because this warranty is the bomb. I just bring them back if they show any signs of starting to go bad. Haven’t paid for a controller in years. Sometimes they even pay me, because Amazon or somebody will have the controllers on sale.

Clutch! Needed some thermal paste for a repair and bestbuy had in stock ready to go!