Customer Ratings & Reviews

It's nice having a care free warranty. So many scams out there these days.

Always always always add Geek Squad to your purchases. The peace of mind alone is worth it, and when you need it, the team is always responsive and helpful.

Easy exchanges, no issue with how busted the old product was they returned it regardless and gave me a knew one.

The best support ever. I recommend purchasing the geek squad replacement as well because you never know what happens.

Good work good experience when it comes to the geek squad would go to them any time

Really appropriate the help that i got with Geek Squad assistance in any of my items. I try to make sure that i always get coverage on all my items because i know i am in good hands!

I never buy the extended warranty but employee talked about how headsets sometimes fall and break. My son was going to be using it and thought it was worth the money. 1 year later and we got a new headset. It was simple. Had our info on their system. Didn’t need a receipt. Would recommend for headset.

Excellent warranty for my ps5 controller that would help me in case of any drift

It’s a dualsense controller for the PS5 and PC. Uh, it’s red. Does that warrant an extra fifteen dollars, ehh probably not. Maybe if it was more rare but they’re readily available.

With electronics, it's not a matter of if. It's purely a matter of when your electronic purchase will develop an issue. Geek squad protection is a must. Don't be penny-wise and dollar foolish. Especially when forking out cash for an expensive device, you will regret not having Geek Squad protection.

Worth every penny to get the extra protection on your purchase. No questions asked just return it back to the store.

Very helpful and reliable service! They made me feel very comfortable explaining niavely about what was wrong with my computer.

Always buy the coverage, I have 4 kids and believe me something always breaks. Warranty has me cover and don't have to think of buying a new item.

It's nice to know that Geek Squad has your back. But truth be told? I hope i never have to use it!

I sold useless warranties for a long time, so I'm glad I got over my own stigma since they helped me out multiple times without issue. Being able to drive to a store and resolve it immediately is nice as well.

Always easy going great people. Super helpful I really appreciate them. Always been very informative and make things quick and easy.

The warranty lasted the life of my controller and they gave me a refund for the product that allowed me to buy another one.

The agents were able to help me check what the issue was with my device and gave me many option to choose from!

Very very convenient product. I use on my PS5 controllers since they get stuck drift and I used it and don’t regret it at all.

Great quality. Very happy with this product. Audio y great and I can use it with any device from my Xbox series x to my iPhone, computer, and tablet.