Customer Ratings & Reviews

Supposedly they replace your stuff if it breaks. Haven't had stuff break yet.

I always get Geek Squad for every product I purchase at Best Buy and this service is amazing! I wouldn’t go to any other store to buy my electronics!

Love best buys warranties! have always used them for controllers cause i do play a lot of video games and after a while the analog stick seem to start drifting.

always get the geek squad replacement deal, they are super helpful

They have never given me any problems with returns and replacements. This is the only place I like dealing with warranties.

Great service!! Would definitely recommend people to take advantage of their services.

We really appreciate the two-year warranty option. It really helps when these electronics fail. Thanks geek squad.

Geek Squad is the best. I strongly recommend everyone get it on purchases that need it. If anything goes wrong, just take it to the store and swap it out for a new one

Associate’s always friendly & efficient. I never make a purchase without Geek Squad protection because I know they’ll always give me the best service.

Just got the extended protection for my son's gamer controller for piece of mind

Amazing service and its fast and easy to get a replacement! Amazing customer service. Love talking to the employees so easy and chill.

I'm not sure what I even bought this 2 year protection plan for... I continue buying the replacement plans for things because Best Buy honors them and the return/replacement is no hassle at all. Once I remember which item I bought it for....

Controller started drifting. I returned it to them. They gave me a new controller. No questions asked. Easy process. The best insurance out there for this type of service.

I've been using Geek Squad for years and I haven't been disappointed with the service after a purchase

Great peace of mind. Bought it because I've had friends who have had it and they easily switched out my buddy's PlayStation controller with the warranty

Protection policies have saved me so much throu best buy. Electronics can fail, and planning for that is always a good idea.

This is great to have to ensure that you electronics are covered I’ve always took out insurance on certain items

I recommend getting the warranty I’ve replaced my controller 3 times and yes every time you replace something you have to purchase the warranty again but it still better than paying full price.

No questions asked guarantee, definitely a must have in today's world of disposable electronics

Love this service! I normally opt out of warranty’s but I used them once and haven’t stoped using them sense . Quick easy and true to there word . Well worth the money spent . And it’s all kept track for you in your account . Win win .