Customer Ratings & Reviews

It’s is always worth buying the warranty. They always come in handy nothing last anymore.

This is a great protection plan. I definitely recommend picking this protection plan up if you plan on spending anymore than $60. If anything happens, I can simply return my product to the store for any reason. Make sure your devices are covered in the worst case scenario!

Any time I get a pricey product or product I don’t expect to last long, I buy the 2 year accidental Geek Squad replacement. Sure it adds a little to the overall cost, but as someone who has used it many time to replace items over the years, it is completely worth it for me.

There’s nothing better than the feeling of knowing you are secure no matter what oopsie life throws at you with your technology.

I really recommend this plan , my son’s controller was broken and take me 5 minutes to replace for a new one with no charge!

Everytime we’ve exchanged our PS5 controllers under the warranty, we always get the best customer service from the squad!! This is very convenient and welcoming.

These controllers are made with excellent quality.

Now this is worth it, if you buy an expensive item that is likely to break and you would want to replace it. My son uses the Xbox elite controller. It has broke 3 times now. We have had 3 replacements and continue to purchase the black tie insurance.

Always Get this with your electronics , zero hassle always when it comes to utilizing the service.

If you are using this for PC gaming & are running Windows 7 or 8.1 - it says in the description "some functionality is not supported" - so I asked under THIS AD, unfortunately AFTER I purchased, what was not supported exactly. Here is the response: "Functionality not supported under Windows 7 include Bluetooth wireless connection and customization features supported by Xbox Accessories App." It was answered by MicrosoftOutreachTeam So PC gaming was out basically for my purpose. I decided to try on my Xbox just because I had it. So here is the review: I have the ORIGINAL (1st generation) Elite controller & by far THAT one surpasses this generation. For some reason the buttons would not stay mapped using the app feature. A couple times I had buttons swap function (based on app mapping) while playing. So I truly believe the major malfunction with this controller is the app connection. I have never had a single problem with my original Elite. Overall the controller itself - built was fine - I believe overpriced for sure. I actually wanted to buy a 2nd one of the original for back up because I use this specifically due to a permanent wrist injury. Pulling the normal triggers would start to hurt after while - so this setup COMPLETELY fixed that problem. I could finally play games without wanting to cut my arm off within 20-25 mins. I did return this controller.

Bestbuy is hands down the best when it comes to protection plans

Great service easy exchange after the product was faulty they didn’t give any problem made a simple return or exchange for same product

The protection plan covers so much and is worth every penny. In my opinion, a lot more easier in some cases just to go through Best Buy protection plan as opposed to the manufactures warranty

These are the greatest things. I have never had a bad experience with the warranties. Best part about them is they will refund the full purchase price of the item even at the end of the warranty. other places pro-rate not this one.

Worth purchasing if the device is known to fail. Be sure to do research on the product of its longevity before purchasing it. For example, Any Blu-ray game or media disc is scratch-proof no need for a warranty.

Can’t purchase anything without this. They fully replace the value of your item if they can’t get it repaired! 10/10

Geek Squad is great as always. They work fast and are very polite

I was happy I added this to my headset because they were good for almost 3 years.

Great product and very durable. Only problem is when I mix certain fruits with ice they don’t blend as well, maybe I should try adding a water or milk mixture .

Its pretty hit or miss with the geek squad. They know a ton and can help but cost wise its a bit much. If you have the warranty for the item that always helps but i had a problem with my pc and they wanted to charge over $300 to look at it and keep it over night. I ended up looking it up on youtube and fixed the problem.