Customer Ratings & Reviews

My wife and I buy all of our gaming accessories from best buy because the 2 year warranty is basically hassle free and their prices are super competitive

If you ever think your electronics are going to break down in 2 years, Geeksquad is the way to go. Bestbuy always replaces or refunds no matter the reason!

The Geek squad customer service was great. They helped me with my issue and also scheduled an appointment that fit my availability.

The 2 year protection warranty is an excellent product to pay for With your product because anything can happen and it will be fully refunded Or replaced at the expense of the company you bought it from Which is a win-win situation In my eyes.

Always add geek squad! This is my recommendation to anyone and everyone that asks. Peace of mind comes easy as they are quick, communicative, and informative.

Can’t go wrong with a deal like this. 20 bucks covers 2 years of literally anything happening to your head set. (Except if stolen or lost). My son breaks things like his life depends on it and this plan helps me cover this headset.

The replacement plan with a PS5 is a must especially since the sticks drift issue is a common problem. No issue with Replacing my controller.

I bought this service "just in case" but luckily the product was fine. I have asked the Geek Squad questions about my product in the store and they gave me lots of help and very good advise. Gload I had this service available.

This is essential if you’re buying controllers! Easy to replace if you end up breaking your controller and free unless you want to buy warranty for the new controllers you’re switching out, which I recommend

Good oportunity to insurance your equipements. I have not used it so far, but its cost benefit seems excellent to me.

Replace my remote control, fast and easy worth every penny.

Was able to come and exchanged my playstation 5 control for new and only pay difference for the new one of the plan very good protection on product

Amazing service! I had an issue with my battery not charging and they took care of it right away!

We love getting geeksquad with whatever we can because they’re always so helpful and if they can’t help us they just refund us or do an even exchange.

Everything went well. Service was great. Warranty was explained in good detail.

The controllers are still better than any third-party options I’ve purchased over the last several years. Best Buy making things easier on exchanges and the like just make them a prime consideration for all future endeavors, especially the protection plan when wear and tear sets in.

Great remote!! My son loves it and they are sturdy. He's dropped it numerous times and it's still working smoothly.

Amazing headset, I love Best Buy, and geek squad great

geek squad protection is the best! usually when there is an issue they always replace the item! sometimes they try to fix, either way its great to have

Best value should get the inscurance will help out in the end