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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6486 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 6,486 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Perfect

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely loved everything about it. It works amazing and had no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went with my controllers I bought. If anything happens within 2 years, they replace the controller or give a gift card of initial value if the product is not available. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super helpful, I just needed to see if I can fix my controller, I know, stupid. But they were super nice and I was able to fix it :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yooo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google you're all going down there now they all the whole town got to go go go the Big Ten Championship are how good is Northwestern beef is with Pat Fitzgerald at the job they did against him where he never was really in rhythm is 12 + 27

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong covering your purchases. Came in handy before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend Geek Squad protection and accident insurance I have had to replace items several times very work the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turn around time fast for service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had an issue when i needed to use my protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty was well worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is awesome and helpful. They assist me everytime I go to their store! Really great people and fun to be around even at BestBuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents replaced my old controller when it was damaged by water, covered the entire new controller with another 2 years of geek squad added on!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan for controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told about the benefits clearly and precisely how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plan is a great value. There are no hassles to exchange if my product is broken. I will get this on all of my future purchaes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plan is a great value. There are no hassles to exchange if my product is broken. I will get this on all of my future purchaes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my iPad so fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is fast repair good service definitely will always recommend geek squad to help me fix anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 insurance is a MUST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I got this insurance the last time or two I bought a controller! MUST HAVE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend to buy the warranty because you will never know when the items I buy don’t work later on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT CONTROLLER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is amazing. The color of it is really pretty. Havent had any problems with stick drift or bottons not working. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is good to know I have options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love buying protections for my stuff because i do be kinda paranoid about breaking my stuff

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection plan

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replacement protection plan is worth it! As soon as my joy cons start experiencing drift, I just go in and replace them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get in just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a life saver.haven’t used the service yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection plan well worth it! You won’t be disappointed with their customer service

    I would recommend this to a friend